Grifols

Bilingual

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Perform evaluations of any history of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

Bilingual EMT / LPN / Paramedic / RN

Bilingual English / Spanish – EMT, PARA, LPN/LVN

Bilingual English/Spanish – EMT, LPN, RN

Support Engineer

• Perform routine testing including release testing, performance testing, analytical testing, bioburden testing, and environmental monitoring using GMP/GLP practices
• Perform data analysis and results interpretations comparing to specifications and validity criteria
• Participate in QC Method Qualifications
• Responsible for revising QC documents (SOPs, QSs)
• Participate in Lab Investigations and Out of Specification investigations
• May act as the primary QC trainer in specific test methods
• May be responsible for writing non-conformance investigations with assistance from a QC Specialist or Supervisor
• May lead a small team for continuous improvement projects
• Responsible for maintaining product and QC material inventories
• Responsible for the maintenance and cleanliness of the laboratory and equipment

QC Support Analyst 4 – Blood Typing Solutions

Field Engineer

• Provide technical support and service to customers at their facilities
• Manage customer relationships and ensure proper documentation in the CRM system
• Conduct preventative maintenance and manage system upgrades
• Collaborate with cross-functional teams for issue resolution

Field Service Engineer

Associate

• Managing customer specifications and associated documentation like CoA, agreement
• Executes assignments of medium complexity and develops solutions to defined problems for Quality Assurance
• May be responsible for coordinating work assignments, training other employees
• Communicates effectively and promptly at all levels of the organization
• Follows cGMP and department safety practices
• Responsible for representing Quality at business unit meetings, and project meetings

Quality Associate III

General

EMT, Para, LPN, RN

Phlebotomist

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure overall happiness.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment for the health of donors and quality of product.
• Set up, disconnect, and operate automated plasmapheresis machines.
• Dispose of contaminated equipment safely.

EMT / EMTB – Bilingual in Spanish

Quality Specialist

• Supports the Technical Director in maintaining a compliant Quality System for Grifols USA (GUSA) in accordance with FDA 21 CFR and Good Distribution Practices (GDP).
• Conduct Supplier Audits to ensure products distributed comply with U.S. regulatory requirements and applicable procedures.
• Perform Internal Audits to ensure GUSA Quality Systems are compliant with Good Distribution Practices (GDP) and applicable procedures.
• Support Distribution Quality System records, including CAPAs, deviations, and complaints, ensuring they are properly reported, documented, and resolved in a timely manner.
• Support returns management and inventory control activities to ensure traceability and GDP compliance.
• Manage customers of distributed medicinal products to ensure compliance with GDP, including qualification and requalification through risk assessments, desk audits, and on-site audits.
• Manage change controls within the Veeva QMS system.
• Manage the qualification and requalification of distributors, 3PLs, product and service providers, and transportation partners in accordance with regulatory requirements and Global Marketing decisions; ensure all (re)qualification records are maintained and archived per established procedures.
• Perform and maintain annual risk assessments related to distribution activities.
• Develop, review, and update procedures to ensure departments involved in product distribution are appropriately integrated into the Quality System.
• Assist the Technical Director in ensuring Quality System remains compliant with applicable regulatory requirements.
• Serve as Training Coordinator by establishing training profiles for new employees and ensuring new or revised procedures are assigned within the training system.
• Develop and deliver training presentations to cross‑functional departments to communicate quality system updates, including new corporate procedures and regulatory requirements that may impact operations.
• Supports Quality KPI monitoring and reporting.

Senior Quality Specialist

Technician

• Conducts pre-donation medical screening.
• Interaction and responsiveness to customer needs.
• Assesses donor suitability and engages in set-up.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Ensures donor confidentiality.

Donor Center Technician

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment to ensure health of donors and quality of product.
• Set up, disconnect, and operate the automated plasmapheresis machines.
• Disconnect and dispose of all contaminated disposable equipment.

Processor

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.

Plasma Processor

• Assist in determining donor eligibility
• Establish a good rapport with donors to ensure their comfort and confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of all contaminated disposable supplies

Bilingual EMT / LPN / Paramedic / RN

Bilingual English / Spanish – EMT, PARA, LPN/LVN

Bilingual English/Spanish – EMT, LPN, RN

QC Support Analyst 4 – Blood Typing Solutions

Field Service Engineer

Quality Associate III

EMT, Para, LPN, RN

Phlebotomist

EMT / EMTB – Bilingual in Spanish

Senior Quality Specialist

Donor Center Technician

Phlebotomist

Plasma Processor

Phlebotomist

EMT, Paramedic, LPN