Operations Supervisor

Grifols

Operations Supervisor overseeing donor flow, plasma collection, and compliance at Grifols. Supporting safe, high-quality plasma-center operations for healthcare products.

Posted 8/19/2026full-timeAlbany • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff, maintaining accurate documentation, and fostering positive donor relationships.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment Repair

Soft Skills

CommunicationProblem-SolvingInterpersonal SkillsAdaptability

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPState and Federal Regulations

About the role

Key responsibilities & impact

Perform all tasks within the plasma center as needed, including production employee functions
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain a neat, clean facility and properly functioning equipment
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors and support long-term donation and customer satisfaction
Report unsafe situations or conditions
May repair plasma center equipment after training
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Thorough familiarity and compliance with state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures
Ability to communicate information and ideas clearly
Ability to listen to and understand spoken information and instructions
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to meet physical demands, including standing, bending, twisting, frequent hand and foot movement, and lifting up to 50 lbs
Ability to use required personal protective equipment
Essential hearing acuity and correctable near and far vision

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities in accordance with applicable laws