Quality Systems Associate

Grifols

Quality Systems Associate ensuring quality and training compliance at Grifols’ Rockford plasma center. Reviewing product, donor, equipment, and regulatory documentation.

Posted 8/5/2026full-timeRockford • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in quality assurance processes, including documentation review, root-cause analysis, and compliance with FDA regulations. Capable of conducting training and maintaining records to ensure staff competency and adherence to quality standards.

Highest-signal resume keywords

Quality AssuranceRoot-Cause AnalysisFDA RegulationsDonor Center Technician CertificationCGMP Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Documentation ReviewQuality ControlMathematics ProficiencySOP UnderstandingProduct Release Activities

Soft Skills

Interpersonal CommunicationOrganizational SkillsProblem-Solving SkillsAttention to DetailAbility to Work Independently

Tools & Technologies

Quality SystemsTraining Records Management

Certifications & Qualifications

Donor Center Technician Certification

Industry Keywords

CGMPQuality ComplianceDonor SafetyPlasma ProcessingAdverse Event Reporting

About the role

Key responsibilities & impact

Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
Complete weekly reviews of equipment QC and maintenance records
Document, investigate, and perform root-cause analysis for deviations and customer complaints related to product quality or donor safety
Inspect and release incoming supplies
Investigate and report supplies that do not meet quality specifications before use
Perform documentation review for unsuitable test results
Perform all product release activities
Review lookback information and documentation
Review waste shipment documentation
Review unexpected plasmapheresis events and related donor documentation
Review donor chart exceptions affecting donor eligibility, safety, or product quality
Review donor deferral notifications from competitor centers
Review plasma processing documentation for proper freezing, storage, and handling
Create, maintain, and audit training records and files
Perform employee training observations to ensure staff competency
Conduct required training for center notifications, corporate directives, SOP changes, and initial SOP implementations
When the Quality Systems Manager is absent, review deferred donor reinstatement activities and assist with internal donor center audits
Review monthly trending reports and donor adverse-event reports
Conduct training addressing donor center corrective and preventative measures
Communicate issues noted during reviews to the CQM
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED
Obtains state licensures or certifications if applicable
Additional Responsibilities: Is certified and maintains certification as a Donor Center Technician
Developing command of interpersonal communication, organizational, and problem-solving skills
Ability to understand FDA regulations
Strong integrity and commitment to quality and compliance
Good knowledge of mathematics
Legible handwriting
Proficiency with computers
Ability to work flexible scheduling to meet business needs
Ability to understand and follow SOPs and protocols
Ability to perform the primary responsibilities of the Quality Associate role proficiently
Basic understanding of cGMP and quality systems
Ability to spend 4 to 6 hours sitting and reviewing documentation
Good organizational skills and attention to detail
Ability to work independently with little guidance
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Color perception/discrimination
Ability to communicate and understand spoken information

Benefits

Comp & perks

Up to 5% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
Life insurance
PTO
Paid holidays
Up to 5% 401(K) match
Tuition reimbursement
Opportunities for professional growth and career progression
Personal protective equipment such as protective eyewear, garments, gloves and cold-gear