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About the role
Key responsibilities & impact- Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation
- Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations
- Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals
- Creates appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership
- Operates the center and manages employees and operations to the highest standard of ethics and integrity
- Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency
- Directs and manages employees
- Monitors and evaluates operations
- Develops action plans to maximize center efficiency and supervise the implementation of process improvements
- Manages headcount to provide for efficient staffing through high and low production intervals
- Provides strategic direction and planning
- Acts as a mentor to assigned team, other center staff and other centers
- Oversees donor selection, plasma collection and shipment and records completion
- Submits timely and accurate reports on a daily/weekly basis or as requested
- Develops community representation with regards to all public relations and marketing campaigns to attract and retain donors
- Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP)
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
- Typically requires a minimum of 3 years of related work experience in clinical or general business environment
- Supervisory experience preferred but not required
- Prior management experience, preferably supervising a group of 20 or more employees
- Experience in a medical and/or cGMP regulated environment preferred
- Experience with plasma or whole blood preferred
- Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills
- Ability to understand, assess and communicate FDA regulations
- Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards
- Ability to control costs and maintain a budget
- Ability to motivate staff to achieve established goals and standards
- Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations
- Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance
- Ability to relocate preferred
Benefits
Comp & perks- Medical
- Dental
- Vision
- PTO
- up to 5% 401(K) match
- tuition reimbursement