Lead Donor Center Technician

Grifols

Lead Donor Center Technician conducting medical screening and donor assessment at a plasma center. Ensuring customer satisfaction and maintaining accurate donor documentation in compliance with healthcare regulations.

Posted 7/26/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pre-donation medical screening and donor assessment, ensuring compliance with established guidelines while maintaining accurate documentation and fostering customer satisfaction.

Highest-signal resume keywords

Pre-Donation Medical ScreeningHematocrit MeasurementPlasmapheresis Machine OperationCustomer SatisfactionDocumentation Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Hematocrit MeasurementProtein MeasurementPlasmapheresis Machine OperationMedical Screening ProceduresDonor Assessment

Soft Skills

Effective CommunicationCustomer InteractionRapport BuildingOrganizational Skills

Tools & Technologies

HematastatRefractometer

Certifications & Qualifications

State LicensuresCertifications

Industry Keywords

Donor SuitabilityMedical InformationAdministrative DutiesCustomer Needs

About the role

Key responsibilities & impact

Conducts pre-donation medical screening in accordance with established guidelines.
Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.
Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.
Provides appropriate feedback to ineligible donor candidates.
Ensures all donor screening information is complete and accurate prior to donation.
Effectively communicates donor medical information to Medical Staff.
Establishes and maintains donor files in an organized and efficient manner.
Maintains accurate and thorough documentation of necessary records.
Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.

Requirements

What you’ll need

High School diploma or GED
Typically requires 2 years of related experience
Obtains required state licensures or certifications where applicable

Benefits

Comp & perks

Health insurance
Paid time off