Operations Supervisor

Grifols

Operations Supervisor overseeing donor flow and plasma processing tasks at Grifols. Ensuring compliance with healthcare standards and supporting donor satisfaction.

Posted 7/8/2026full-timeMemphis • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA, OSHA, CLIA, and cGMP regulations. Capable of supervising donor flow and maintaining high production standards through effective communication and training.

Highest-signal resume keywords

Phlebotomy CertificationDonor ProcessingPlasma ProcessingRegulatory ComplianceTraining and Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentationQuality ControlRegulatory ComplianceStandard Operating ProceduresEquipment MaintenanceReport SubmissionTraining

Soft Skills

CommunicationCustomer SatisfactionTeam CollaborationProblem SolvingRapport Building

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDAOSHACLIACGMPClinical Laboratory Improvement AmendmentsStandard Operating Procedure ManualProduction StandardsDonor FlowSafety RegulationsPlasma Center

About the role

Key responsibilities & impact

Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow
Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures
Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP
Attend all required training sessions, staff meetings, etc.
Ensure that accurate and thorough documentation of necessary records is performed
Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order
Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager
Assist in the training of new employees and retraining of current employees
Maintain active communication with other service areas to ensure accurate documentation and quality
Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation
Report all unsafe situations or conditions to area lead, supervisor or manager
May be trained to repair plasma center equipment
Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations

Benefits

Comp & perks

Professional development opportunities
Paid time off