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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and health. Proficient in operating automated plasmapheresis machines and managing donor interactions effectively.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationDonor Health MonitoringState Licensures or CertificationsFlexible Schedule Adaptability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment Disposal
Soft Skills
Establishing RapportCustomer Happiness
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor Suitability AssessmentDonor Reactions HandlingConfidentiality
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- You establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
- You respond to and assist with handling donor reactions
- Monitors donor and equipment to ensure health of donors and quality of product
- Sets up, disconnects, and operates the automated plasmapheresis machines
- Disconnects and disposes of all contaminated disposable equipment
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
Benefits
Comp & perks- Work is performed in a plasma center
- Exposure to biological fluids with potential exposure to infectious organisms
- Exposure to electrical office and laboratory equipment
- Exposure to extreme cold below 32 degrees F while working in plasma freezer
- Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear
- Work is performed standing for 6 to 8 hours per day
- Bending and twisting neck and waist for 1-2 hours per day
- Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists
- Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects
- Frequent foot movement; may infrequently squat, crouch or sit on one's heels
- May walk up to 6-8 hours per day
- Light lifting of 15lbs. with a maximum lift of 50lbs.
- May reach below shoulder height
- Hearing acuity essential
- Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
- Able to comprehend and follow instructions to complete assigned tasks
- must possess the ability to listen to and understand information and ideas presented through spoken words and sentences
- must perform within the guidance of both oral or written instructions
- Relates sensitive information to diverse groups
