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Operations Supervisor
GrifolsOperations Supervisor in a plasma center responsible for maintaining production standards and supervising donor flow. Ensuring compliance with regulations while supporting staff training and documenting processes.
About the role
Key responsibilities & impact- Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
- Learn and maintain thorough familiarity and compliance with all state and federal regulations.
- Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards.
- Attend all required training sessions, staff meetings, etc.
- Ensure accurate and thorough documentation of necessary records is performed.
- Assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
- Submit timely and accurate reports as required.
- Assist in the control of center donor funds.
- Assist in the training of new employees and retraining of current employees.
- Maintains active communication with other service areas to ensure accurate documentation and quality.
- Build rapport with donors to ensure overall customer satisfaction.
- Report all unsafe situations or conditions to area lead, supervisor or manager.
Requirements
What you’ll need- High school diploma or GED.
- Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
- Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.
Benefits
Comp & perks- None 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
PhlebotomyDonor SelectionPlasma CollectionDocumentation AccuracyProduction Standards
Soft Skills
CommunicationCustomer SatisfactionTeam CollaborationProblem Solving
Certifications
Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification