Operations Supervisor

Grifols

Operations Supervisor in a plasma center responsible for maintaining production standards and supervising donor flow. Ensuring compliance with regulations while supporting staff training and documenting processes.

Posted 6/30/2026full-timeGreenville • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with state and federal regulations. Capable of training staff, maintaining accurate documentation, and fostering positive donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingTraining and DevelopmentRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor SelectionPlasma CollectionDocumentation AccuracyProduction Standards

Soft Skills

CommunicationCustomer SatisfactionTeam CollaborationProblem Solving

Tools & Technologies

Manufacturing RecordsDonor Funds Management

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

Plasma CenterState RegulationsFederal RegulationsSafety Reporting

About the role

Key responsibilities & impact

Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
Learn and maintain thorough familiarity and compliance with all state and federal regulations.
Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards.
Attend all required training sessions, staff meetings, etc.
Ensure accurate and thorough documentation of necessary records is performed.
Assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
Submit timely and accurate reports as required.
Assist in the control of center donor funds.
Assist in the training of new employees and retraining of current employees.
Maintains active communication with other service areas to ensure accurate documentation and quality.
Build rapport with donors to ensure overall customer satisfaction.
Report all unsafe situations or conditions to area lead, supervisor or manager.

Requirements

What you’ll need

High school diploma or GED.
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Benefits

Comp & perks

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