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Grifols

Senior Operations Supervisor

Grifols

Senior Operations Supervisor overseeing donor center activities at Grifols. Ensuring compliance and performance in plasma donor operations with leadership and support for staff.

Posted 6/23/2026full-timeGoldsboro • North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Oversees donor operations and supervises Operation Supervisor(s) and donor center staff during assigned shifts
  • Maintains the ability to perform any/all tasks within the plasma center
  • Creates employee schedules to accommodate donor cycles
  • Determines the adequacy and adjusts inventory levels of all goods and supplies necessary for the operation
  • Keeps Center Manager informed of any irregularities within the center
  • Supports and executes daily operational plans to achieve center performance targets
  • Monitors donor flow and proactively addresses delays or service issues
  • Learns and maintains thorough familiarity and compliance with all state and federal regulations
  • Supervises donor selection, plasma collection and all manufacturing records
  • Submits timely and accurate reports as required by the Center Manager
  • Participates in the onboarding, training, and cross-training of staff

Requirements

What you’ll need
  • High school diploma or GED
  • Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
  • CPR Certified
  • Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
  • Exceptional customer service skills
  • Proficient in speaking and writing English, with legible handwriting
  • Ability to work flexible scheduling to meet business needs

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
phlebotomydonor processingplasma processinginventory managementreportingscheduling
Soft Skills
customer servicecommunicationsupervisionproblem-solvingtraining
Certifications
PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certified