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Grifols

Operations Supervisor

Grifols

Operations Supervisor managing tasks within plasma center to enhance healthcare services. Ensuring compliance with regulations and supervising donor operations.

Posted 6/20/2026full-timeWichita • Kansas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow
  • Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures
  • Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations
  • Attend all required training sessions, staff meetings, etc
  • Ensure accurate and thorough documentation of necessary records is performed
  • Assure facility is maintained in a neat and clean condition
  • Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
  • Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager
  • Assist in the training of new employees and retraining of current employees
  • Maintain active communication with other service areas to ensure accurate documentation and quality
  • Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation
  • Report all unsafe situations or conditions to area lead, supervisor or manager

Requirements

What you’ll need
  • High school diploma or GED
  • Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
  • Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
phlebotomydonor processingplasma processingdocumentationproduction standardsregulatory compliancetrainingreporting
Soft Skills
supervisioncommunicationcustomer satisfactionproblem-solvingteamworkattention to detailorganizational skills
Certifications
PhlebotomistDonor ProcessorPlasma ProcessorDesignated Trainer