Performance Excellence Manager

Grifols

Performance Excellence Manager ensuring operational consistency and compliance for Grifols’ plasma procurement organization. Leading process documentation, training, and performance monitoring to enhance donor center operations.

Posted 6/15/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesSeniorLead💰 $115,561 - $173,341 per yearWebsite

About the role

Key responsibilities & impact

Drives operational consistency, compliance and sustainability of standardized models
Define, document, and update enterprise process standards
Develop and partner with Field Leadership a compliance framework
Establish and manage a maturity model assessing adoption of standard processes
Use data to identify, assess, plan and lead process improvement opportunities
Work closely with inter-departmental teams and Operations leadership
Develop and implement solutions for donor centers
Develop and deliver training, communication, and coaching programs

Requirements

What you’ll need

4-year college degree in Business, Education, or Engineering
Prior training and certification as a Six Sigma Black Belt
Certification in Change Management and Stakeholder Management preferred
Requires a minimum of 8-10+ years in Performance/Operational excellence, operational governance, or process management
Proven ability to develop and maintain enterprise standards and compliance frameworks
Experience in Training or influencing people without authority
Must understand the principles of Process governance and compliance mindset
Plasma collection background preferred

Benefits

Comp & perks

Medical
Dental
Vision
Life insurance
PTO
Paid holidays
Up to 5% 401(K) match
Tuition reimbursement
Employee career growth options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process managementoperational excellencecompliance frameworksprocess governancedata analysisprocess improvementtraining developmentcommunication programscoaching programsmaturity model assessment

Soft Skills

leadershipcollaborationinfluencing without authorityorganizational skillsproblem-solvingcommunicationtrainingcoachingstakeholder engagementchange management

Certifications

Six Sigma Black BeltChange ManagementStakeholder Management