Operations Supervisor

Grifols

Operations Supervisor at Grifols overseeing plasma collection operations. Ensuring compliance with regulations and managing staff to maintain production standards at the center.

Posted 6/5/2026full-timeAllentown • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain the ability to perform any/all tasks within the plasma center
Supervise donor flow and ensure accurate and thorough documentation of records
Attend all required training sessions and staff meetings
Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
Assist in the control of center donor funds
Build rapport with donors to ensure overall customer satisfaction
Report all unsafe situations or conditions to area lead, supervisor or manager

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties

Benefits

Comp & perks

Health insurance
Paid time off
Opportunities for professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

phlebotomydonor processingplasma processingdocumentationreporting

Soft Skills

supervisioncustomer satisfactionrapport buildingcommunication

Certifications

PhlebotomistDonor ProcessorPlasma ProcessorDesignated Trainer