Operations Supervisor

Grifols

Operations Supervisor at a plasma center maintaining donor flow and compliance with federal regulations. Responsible for training staff and ensuring high standards of customer satisfaction.

Posted 6/1/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain the ability to perform any/all tasks within the plasma center
Supervise donor flow and training of new employees
Ensure compliance with state and federal regulations and internal company procedures
Build rapport with donors to ensure overall customer satisfaction

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience in phlebotomy, donor processing, and plasma processing duties

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

phlebotomydonor processingplasma processing

Soft Skills

supervisiontrainingcustomer satisfactionrapport building

Certifications

PhlebotomistDonor ProcessorPlasma ProcessorDesignated Trainer