Senior Operations Supervisor – Plasma Center

Grifols

Senior Operations Supervisor overseeing daily operations and supporting compliance in plasma donor center. Leading donor floor operations and ensuring performance targets are met.

Posted 5/29/2026full-timeMesa • Arizona • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

phlebotomydonor processingplasma processinginventory managementscheduling

Soft Skills

leadershipcustomer servicecoachingcommunicationflexibility

Certifications & Qualifications

PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certified

Industry Keywords

SOPsdonor operationsstaff coordinationbreak schedules

About the role

Key responsibilities & impact

Serves as acting leader in the absence of the Center Manager as assigned
Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts
Provides shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members
Creates employee schedules to accommodate donor cycles
Determines the adequacy and adjust inventory levels of all goods and supplies necessary of the operation of the donor center

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
Exceptional customer service skills
Proficient in speaking and writing English, with legible handwriting
Ability to understand, explain, and follow SOP’s and protocols
Ability to work flexible scheduling to meet business needs

Benefits

Comp & perks

$3,000 Sign-on Bonus
Relocation Assistance of up to $7,500.00