Operations Supervisor

Grifols

Operations Supervisor at Grifols managing plasma center operations and ensuring quality compliance. Supporting staff training and donor engagement for high production standards.

Posted 5/22/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $34 per hourWebsite

About the role

Key responsibilities & impact

Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
Learn and maintain thorough familiarity and compliance with all state and federal regulations.
Supervise donor selection, plasma collection and all manufacturing records.
Attend all required training sessions, staff meetings, etc.
Ensure that accurate and thorough documentation is performed.
Assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
Submit timely and accurate reports as required.
Assist in the training of new employees and retraining of current employees.
Build rapport with donors.
Report all unsafe situations or conditions to area lead.

Requirements

What you’ll need

High school diploma or GED.
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Benefits

Comp & perks

Medical
Dental
Vision
life insurance
PTO
paid holidays
up to 5% 401(K) match
tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

phlebotomydonor processingplasma processingdocumentationreporting

Soft Skills

supervisiontrainingcommunicationrapport buildingproblem solving

Certifications

PhlebotomistDonor ProcessorPlasma ProcessorDesignated Trainer