Senior Operations Supervisor

Grifols

Senior Operations Supervisor managing donor floor operations at plasma donor center. Overseeing staff and ensuring compliance with regulatory standards for efficient operations.

Posted 5/19/2026full-timeErie • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Overseeing daily activities of donor floor operations
Supervising staff
Supporting compliance with regulatory and quality standards
Acting leader in the absence of the Center Manager
Staffing coordination, task assignments, break schedules, and coaching of team members
Ensuring execution of operational priorities
Monitoring donor flow and proactively addressing delays or service issues

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience with phlebotomy, donor processing, and plasma processing duties
Ability to work flexible scheduling to meet business needs
Ability to understand, explain, and follow SOP’s and protocols

Benefits

Comp & perks

Health insurance
401(k) matching
PTO
Flexible work hours

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

phlebotomydonor processingplasma processingSOPsprotocols

Soft Skills

supervisionstaff coordinationcoachingproblem-solvingflexibility

Certifications

PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certified