Operations Manager

Grifols

Operations Manager for Plasma Collection Center overseeing daily operations and compliance in healthcare management. Leading center staff and ensuring quality standards while meeting operational goals.

Posted 5/11/2026full-timeWhitehall • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation.
Works under general occasional guidance and general oversight of regional management.
Manages the daily operations of the center, supervising operations, and quality control, and ensuring compliance with all applicable policies and regulations.
Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
Creates appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
Operates the center and manages employees and operations to the highest standard of ethics and integrity.
Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
Monitors and evaluates operations. Develops action plans to maximize center efficiency and supervises the implementation of process improvements.
Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes.

Requirements

What you’ll need

Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
Typically requires a minimum of 3 years of related experience in clinical or general business experience.
Supervisory experience preferred but not required.
Experience in a medical and/or cGMP regulated environment preferred.
Experience with plasma or whole blood preferred.

Benefits

Comp & perks

health insurance
retirement plans
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementquality controlcompliancestaff managementprocess improvementKPI managementbudget managementtraining implementationefficiency maximizationdata analysis

Soft Skills

leadershiporganizational skillscommunicationproblem-solvingteam motivationethical standardsinterpersonal skillsstrategic planningadaptabilitydecision-making