Senior Operations Supervisor, Plasma Donation Center

Grifols

Senior Operations Supervisor overseeing daily operations at plasma donor center for global healthcare company. Ensuring compliance with regulatory standards and supervising donor floor activities.

Posted 5/8/2026full-timeAustin • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Overseeing the daily activities of donor floor operations
Supervising staff and supporting compliance with regulatory and quality standards
Acting as a lead resource during shifts and ensuring execution of operational priorities
Providing direct support to the Center Manager in driving performance, donor satisfaction, and continuous improvement
Creating employee schedules to accommodate donor cycles
Determining adequate inventory levels of goods and supplies necessary for operations
Compiling and submitting orders to vendors

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
Exceptional customer service skills
Proficient in speaking and writing English, with legible handwriting
Ability to understand, explain, and follow SOP’s and protocols
Ability to work flexible scheduling to meet business needs

Benefits

Comp & perks

Health insurance
401(k) retirement plan
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

phlebotomydonor processingplasma processinginventory managementscheduling

Soft Skills

customer servicecommunicationleadershipcompliancecontinuous improvement

Certifications

PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certified