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About the role
Key responsibilities & impact- Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation.
- Works under general occasional guidance and general oversight of regional management.
- Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations.
- Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
- Operates the center and manages employees and operations to the highest standard of ethics and integrity.
- Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
- Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
- Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
- Provides strategic direction and planning.
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
- Minimum of 3 years of related experience in clinical or general business experience
- Supervisory experience preferred but not required
- Prior management experience, preferably supervising a group of 20 or more employees
- Experience in a medical and/or cGMP regulated environment preferred
- Experience with plasma or whole blood preferred
- Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills.
- Ability to understand, assess and communicate FDA regulations.
- Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards.
- Ability to control costs and maintain a budget.
- Ability to motivate staff to achieve established goals and standards.
- Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations.
- Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance.
- Ability to relocate preferred.
Benefits
Comp & perks- medical
- Paid Time Off (PTO)
- pharmacy
- dental
- vision
- disability insurance
- life & AD+D insurance
- 5% 401K match
- tuition reimbursement
- opportunities for professional growth and career progression
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
Bachelor’s degreeclinical experiencebusiness experiencemanagement experiencecGMP regulationsplasma collectionwhole blood collectionbudget managementquality controlKPI management
Soft Skills
leadershipmanagementpresentationorganizationalcustomer serviceinterpersonal communicationstaff motivationrelationship buildingstrategic planningproblem-solving