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About the role
Key responsibilities & impact- Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
- Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
- Operates the center and manages employees and operations to the highest standard of ethics and integrity.
- Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
- Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
- Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to the management team in advance of cyclical and seasonal or situational spikes.
- Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
- Provides strategic direction and planning.
- Oversees donor selection, plasma collection and shipment and records completion through the Assistant Manager.
- Accountable to ensure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards.
- Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed.
- Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
- Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately.
- Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors.
- Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
Requirements
What you’ll need- Bachelor’s degree or equiv., preferably in Science, Business, Nursing, Finance, or related field.
- Typically requires a minimum of 3 years of related experience in clinical or general business experience.
- Supervisory experience preferred but not required.
- Experience in a medical and/or cGMP regulated environment preferred.
- Experience with plasma or whole blood preferred.
Benefits
Comp & perks- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
staffinglabor efficiencycost per liter (CPL)quality key performance indicators (KPI)operational changesprocess improvementsinventory managementfreezer managementplasma collectionpublic relations
Soft Skills
leadershiporganizational environmentmorale stimulationproductivity enhancementstrategic directiontraining and developmentcommunicationethical managementteam supervisioncommunity representation
Certifications
Bachelor’s degreeequivalent degree in ScienceBusinessNursingFinance