Quality Manager – Plasma Center

Grifols

Quality Systems Manager overseeing quality management and compliance at plasma donor center. Collaborating with management to ensure safety, quality, and regulatory adherence.

Posted 4/24/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Maintains oversight of the center’s quality management system and ensures continuous quality improvement
Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations
Implements Standard Operating Procedures (SOPs) for quality control and overall regulatory compliance
Collaborates with Center Manager to ensure the donor center operates in a manner which assures product quality, donor suitability and donor safety are maintained
Responsible for the personnel functions of the Quality Systems Associate
Responsible for oversight of all aspects of internal and external audits
Continuously assesses, promotes, and improves the effectiveness of the quality and training systems
Documents, investigates, and performs root-cause analysis for deviations and customer complaints
Investigates identified trends and performs follow-up on corrective and preventive actions
Oversees product and biohazard waste shipments
Performs a review of the documentation of unsuitable test results and unit lookback information
Ensures that job and center annual training is completed, documented, and on file
Performs employee training observations to ensure staff competency
Ensures that all supplies and materials ordered meet quality requirements prior to use and are always stored in appropriate temperature/facility conditions
Initiates rejection of supplies for non-compliance
Determines donor suitability activities and manages donor deferrals as appropriate
Prepares quality analysis reports to track issues and set goals

Requirements

What you’ll need

Bachelor of Science degree or equivalent
Certified and proficient in quality and compliance
Typically requires 2-5 years of related experience in a medical and/or cGMP regulated environment
Experience with plasma or whole blood

Benefits

Comp & perks

full healthcare benefits
tuition reimbursement
some of our Academy courses even count for college credit

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quality management systemStandard Operating Proceduresroot-cause analysisquality analysis reportsregulatory complianceinternal auditsexternal auditscorrective actionspreventive actionstraining systems

Soft Skills

collaborationoversightcommunicationproblem-solvingtrainingassessmentinvestigationdocumentationleadershiporganizational

Certifications

Bachelor of Science degreequality and compliance certification