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About the role
Key responsibilities & impact- Responsible for all aspects of the donor center when the Center Manager is not present.
- Collaborates with Training and Quality staff to ensure that training and quality goals are met.
- Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
- Monitors and evaluates operations.
- Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.
- Makes critical decisions for the modifications of action plans.
- Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
- Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
- Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
- Directs and supervises employees. This includes creating and managing work schedules.
- Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
- Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
- Responsible for freezer management, including overseeing plasma shipments and equipment failures.
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
- Typically requires 3+ years of related experience in clinical or general business experience.
- Supervisory experience preferred.
- Experience in a medical and/or cGMP regulated environment preferred.
- Experience with plasma or whole blood preferred.
- Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities.
- Ability to understand and assess FDA regulations.
- Ability to maintain adequate levels of plasma collection and adhere to quality standards.
- Ability to motivate staff to achieve established goals and standards.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
personnel managementbudget preparationplasma managementquality assuranceaction plan developmentperformance evaluationschedulingtraining and developmentcGMP complianceFDA regulations
Soft Skills
leadershiporganizational skillscustomer serviceinterpersonal communicationcoachingfeedback deliverydecision makingmotivationcollaborationmonitoring
Certifications
Bachelor’s degree