Grifols

Operations Supervisor

Grifols

full-time

Posted on:

Location Type: Office

Location: Savannah • United States

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About the role

  • Serves as acting leader in the absence of the Center Manager as assigned
  • Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
  • Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes provide shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
  • Creates employee schedules to accommodate donor cycles.
  • Determines the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
  • Compiles and submits orders to vendors to meet determined inventory levels.
  • Keeps Center Manager informed of any irregularities within the center and provides action plans to improve and correct center deficiencies.
  • Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
  • Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
  • Monitors donor flow and proactively addresses delays or service issues to ensure an exceptional donor experience.
  • Ensures that accurate and thorough documentation of necessary records is performed.
  • Maintains active communication with other service areas to ensure accurate documentation and quality.

Requirements

  • High school diploma or GED
  • Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
  • CPR Certified
  • Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations
  • Must be proficient in speaking and writing English, with legible handwriting. Where applicable, bi-lingual skills.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
phlebotomydonor processingplasma processinginventory managementschedulingdocumentationcoachingstaff coordinationoperational planningquality assurance
Soft Skills
leadershipcommunicationproblem-solvingteamworkorganizational skillscustomer serviceadaptabilityattention to detailcoachingproactive approach
Certifications
PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certified