Operations Supervisor

Grifols

Senior Operations Supervisor overseeing daily operations and compliance at the plasma donor center. Responsible for staff supervision, performance, and maintaining regulatory standards in healthcare.

Posted 4/13/2026full-timeSavannah • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serves as acting leader in the absence of the Center Manager as assigned
Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes provide shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
Creates employee schedules to accommodate donor cycles.
Determines the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
Compiles and submits orders to vendors to meet determined inventory levels.
Keeps Center Manager informed of any irregularities within the center and provides action plans to improve and correct center deficiencies.
Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
Monitors donor flow and proactively addresses delays or service issues to ensure an exceptional donor experience.
Ensures that accurate and thorough documentation of necessary records is performed.
Maintains active communication with other service areas to ensure accurate documentation and quality.

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations
Must be proficient in speaking and writing English, with legible handwriting. Where applicable, bi-lingual skills.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

phlebotomydonor processingplasma processinginventory managementschedulingdocumentationcoachingstaff coordinationoperational planningquality assurance

Soft Skills

leadershipcommunicationproblem-solvingteamworkorganizational skillscustomer serviceadaptabilityattention to detailcoachingproactive approach

Certifications

PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certified