Operations Supervisor

Grifols

Operations Supervisor supervising donor flow and ensuring compliance with federal regulations at plasma center. Collaborating with various teams to ensure production standards and donor satisfaction.

Posted 4/13/2026full-timeSan Marcos • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
Learn and maintain thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP and internal company procedures.
Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations.
Attend all required training sessions, staff meetings, etc.
Ensure accurate and thorough documentation of necessary records is performed.
Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
Assist in the training of new employees and retraining of current employees.
Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

phlebotomydonor processingplasma processingdocumentationcomplianceproduction standardstrainingsupervisioncustomer satisfaction

Soft Skills

interpersonal skillsleadershiporganizational skillscommunicationproblem-solving

Certifications

PhlebotomistDonor ProcessorPlasma ProcessorDesignated Trainer