Compliance

• Develop and implement an NAHC training plan to effectively educate employees on NAHC's policies and standards
• Review and update NAHC training assignments to ensure employees are receiving appropriate training based on risk
• Facilitate live, virtual and online training for employees at all levels ensuring engaging and informative content
• Maintain clear, robust, and auditable training records
• Track, monitor and evolve training metrics and KPIs
• Collaborate with key partners (e.g., Legal, Corporate Compliance, HR) to ensure training alignment and appropriate content
• Assist in developing and implementing an NAHC communication plan (e.g., design campaigns, determine communication channels, write or edit materials, monitor and assess communication effectiveness)
• Stay abreast of industry best practices in training and communication to continuously improve the NAHC training and communication plans
• Work collaboratively with compliance colleagues globally to meet company objectives and serve customers
• Support additional healthcare compliance work as needed
• Knowledge, skills and abilities
• Knowledge of instructional design principles, adult learning theory and training methodologies
• Knowledge of instructional design software and multimedia tools for content creation
• Experience with learning management systems and e-learning authoring tools
• Knowledge of current trends in training and development
• Knowledge of US healthcare compliance laws and regulations a plus
• Ability to travel 15% primarily within the US
• Strong attention to detail
• Strong communication and interpersonal skills
• Strong organizational and project management skills
• Strong verbal and writing skills
• Ability to communicate effectively at all levels of the organization and with partners around the globe
• Strong ethics, concern for standards, and desire to help others do the right thing
• Ability to perform duties with the highest degree of confidentiality, objectivity, and fairness
• Ability to work independently
• Ability to develop quality presentations and deliver presentations to small and moderately-sized audiences
• Ability to deliver training live or electronically
• Proficient with standard PC software
• Ability to learn specialized software
• Ability to be a resource to others
• Obtains professional development annually, including learnings from outside the company
• Looks outside the company to bring in new ideas and best practices

Senior Healthcare Compliance Specialist

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