Develop and implement an NAHC training plan to effectively educate employees on NAHC's policies and standards
Review and update NAHC training assignments to ensure employees are receiving appropriate training based on risk
Facilitate live, virtual and online training for employees at all levels ensuring engaging and informative content
Maintain clear, robust, and auditable training records
Track, monitor and evolve training metrics and KPIs
Collaborate with key partners (e.g., Legal, Corporate Compliance, HR) to ensure training alignment and appropriate content
Assist in developing and implementing an NAHC communication plan (e.g., design campaigns, determine communication channels, write or edit materials, monitor and assess communication effectiveness)
Stay abreast of industry best practices in training and communication to continuously improve the NAHC training and communication plans
Work collaboratively with compliance colleagues globally to meet company objectives and serve customers
Support additional healthcare compliance work as needed
Knowledge, skills and abilities
Knowledge of instructional design principles, adult learning theory and training methodologies
Knowledge of instructional design software and multimedia tools for content creation
Experience with learning management systems and e-learning authoring tools
Knowledge of current trends in training and development
Knowledge of US healthcare compliance laws and regulations a plus
Ability to travel 15% primarily within the US
Strong attention to detail
Strong communication and interpersonal skills
Strong organizational and project management skills
Strong verbal and writing skills
Ability to communicate effectively at all levels of the organization and with partners around the globe
Strong ethics, concern for standards, and desire to help others do the right thing
Ability to perform duties with the highest degree of confidentiality, objectivity, and fairness
Ability to work independently
Ability to develop quality presentations and deliver presentations to small and moderately-sized audiences
Ability to deliver training live or electronically
Proficient with standard PC software
Ability to learn specialized software
Ability to be a resource to others
Obtains professional development annually, including learnings from outside the company
Looks outside the company to bring in new ideas and best practices
Requirements
Knowledge of instructional design principles, adult learning theory and training methodologies
Knowledge of instructional design software and multimedia tools for content creation
Experience with learning management systems and e-learning authoring tools
Knowledge of current trends in training and development
Knowledge of US healthcare compliance laws and regulations a plus
Ability to travel 15% primarily within the US
Strong attention to detail
Strong communication and interpersonal skills
Strong organizational and project management skills
Strong verbal and writing skills
Ability to communicate effectively at all levels of the organization and with partners around the globe
Strong ethics, concern for standards, and desire to help others do the right thing
Ability to perform duties with the highest degree of confidentiality, objectivity, and fairness
Ability to work independently
Ability to develop quality presentations and deliver presentations to small and moderately-sized audiences
Ability to deliver training live or electronically
Proficient with standard PC software
Ability to learn specialized software
Ability to be a resource to others
Obtains professional development annually, including learnings from outside the company
Looks outside the company to bring in new ideas and best practices