Senior Director of Technology

Greyson Clothiers

Senior Director of Technology leading Greyson’s technology ecosystem with primary focus on NetSuite ERP. Ensuring stability and growth for a high-growth omnichannel retail business.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $175,000 - $185,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own and lead Greyson’s technology ecosystem, with primary accountability for NetSuite ERP, ensuring stability, scalability, and alignment with business growth
Serve as the internal authority on systems architecture, driving optimization, troubleshooting, and continuous platform enhancement
Lead delivery of system enhancements, integrations, and automation initiatives, including AI-driven solutions that improve cost, efficiency, and scalability
Own the technology roadmap and portfolio, ensuring on-time, on-budget execution aligned to strategic priorities while architecting scalable solutions to support a high-growth, omnichannel business
Partner with Finance to ensure data accuracy, reporting integrity, and compliance with financial controls and audit requirements
Collaborate cross-functionally across Retail, eCommerce, Wholesale, and Operations to optimize order-to-cash, procure-to-pay, inventory, and fulfillment workflows
Manage external vendors and technology partners, driving performance, accountability, and cost efficiency
Build and lead a high-performing team with a hands-on, player-coach leadership approach
Drive documentation, training, and adoption to ensure consistent and effective system use
Own incident management, including prioritization, root cause analysis, and long-term resolution, inclusive of sharing KPI driven metrics with business in support of steady state operations
Ensure data integrity, governance, and internal controls across all systems
Translate business needs into scalable technical solutions and continuously improve system performance and reliability

Requirements

What you’ll need

10+ years of progressive experience in Technology or Business Systems leadership within apparel, retail, or consumer goods
Expert-level NetSuite ERP expertise, including implementation, optimization, and administration in a multi-entity, omnichannel environment
Proven success in high-growth, entrepreneurial environments, scaling systems alongside the business
Deep understanding of omnichannel operations (eCommerce, wholesale, retail) and enabling technologies
Strong command of end-to-end business processes, including order-to-cash, procure-to-pay, inventory, fulfillment, and financial integrations
Experience supporting light manufacturing, decoration, or value-added workflows (preferred)
Expertise integrating third-party platforms (eCommerce, WMS, EDI, POS, 3PLs) using APIs and middleware
Track record of leading ERP implementations and continuous improvement initiatives with a focus on scalability and data integrity
Player-coach leadership style, with experience building and developing high-performing teams
Strong program and project management skills, with the ability to prioritize in fast-paced environments
Experience driving change management, training, and system adoption
Excellent analytical, problem-solving, and communication skills, with the ability to translate technical concepts into business impact.

Benefits

Comp & perks

Unlimited Paid Time Off
Paid Sick Leave
13 annual paid company holidays
Competitive employee discount
Paid Family Leave Program (maternity and bonding)
Company paid long-term and short-term disability
Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k), and 401(k) Roth)
Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

NetSuite ERPsystems architectureAI-driven solutionsintegrationsautomationdata integrityfinancial integrationsAPI integrationmiddlewarecontinuous improvement

Soft Skills

player-coach leadershipteam buildingprogram managementproject managementanalytical skillsproblem-solvingcommunication skillschange managementcollaborationprioritization