Director of Housekeeping
Greenwood Hospitality
full-time
Posted on:
Location Type: Office
Location: Fort Collins • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
Lead
About the role
- To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners.
- Supervises room cleaners in the prompt and efficient housekeeping of customer rooms.
- Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly.
- Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
- Monitors quality of rooms by conducting and documenting inspections of cleaned rooms.
- Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
- Ensures completion by following through on orders.
- Coordinates cleaning of guestrooms for proper prioritization of customer requests.
Requirements
- 3–4 years of experience in a leadership role within housekeeping (supervisor level or higher)
- HS Diploma or GED
- 5-7 years full-service hospitality experience preferred.
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
- Must be able to lift up to 15 lbs on a regular and continuing basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
- Must be able to exert well-paced ability in limited space.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
- Requires manual dexterity to use and operate all necessary equipment.
Benefits
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
housekeeping supervisionroom inspectionmaintenance work orderscleaning standardscustomer servicequality monitoringmanual dexterity
Soft skills
leadershipcoordinationcommunicationorganization
Certifications
HS DiplomaGED