Key Account Officer/Project Manager

GreenPowerMonitor, a DNV company

Key Account Officer/Project Manager overseeing international certification projects for key accounts. Engaging with clients, auditors, and internal teams to ensure customer satisfaction and project success.

Posted 7/31/2026full-timeEssen • 🇩🇪 GermanyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing exceptional customer experience and managing customer relationships, with a strong commercial background and proficiency in English and German. Capable of planning and organizing audits while collaborating effectively with colleagues to enhance business projects.

Highest-signal resume keywords

Customer Experience ManagementCommercial BackgroundBilingual Proficiency in English and GermanAudit Planning and OrganizationSales Activities for Customer Development

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Customer-Focused RoleCertification Experience

About the role

Key responsibilities & impact

Provide exceptional customer experience to new and existing accounts
Implement and deliver new contracts and commitments
Liaise between DNV customers and auditors
Plan and organize audits
Conduct sales activities to secure and develop existing customers
Collaborate with DNV colleagues for business project enhancement

Requirements

What you’ll need

Two years of work experience
Strong commercial background
Professional level of English and German
Prior experience in a customer-focused role
Experience in certification (bonus)

Benefits

Comp & perks

Career development opportunities
Training in cutting-edge digital tools
Supportive, collaborative environment
Equal Opportunity Employer with diversity focus