Account Manager

Greenly | Certified B Corp

Account Manager responsible for building relationships with US clients in the climate tech field. Engaging with customers for their needs and ensuring successful delivery of services.

Posted 7/21/2026full-timeRemote • 🇫🇷 FranceJuniorMid-Level💰 €65,000 - €70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer relationship building, with a strong focus on customer satisfaction and retention. Proficient in analyzing data to drive decision-making and improve processes within a fast-paced environment.

Highest-signal resume keywords

Account ManagementCustomer Relationship BuildingSustainability FrameworksSales MindsetFluency in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReportingWorkflow AutomationRetention MetricsCustomer Service

Soft Skills

Interpersonal SkillsCross CollaborationProblem SolvingCommunication

Tools & Technologies

DashboardsCRM Software

Industry Keywords

Enterprise AccountsSustainability RegulationsCustomer RetentionUpselling

About the role

Key responsibilities & impact

Communicate with customers to understand their needs, and help them through email/phone calls
Build and develop relationships with customers and potential new customers based on trust and respect
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Liaise between the customer and internal teams
Resolve complaints and prevent additional issues by improving processes
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Keep accurate records pertaining to inventory and account notes.
Increase customer retention and upsell
Manage & resolve complex customer situations
Build and improve dashboards and workflows to simplify the teams’ performance by automating repetitive tasks
Design and implement efficient reporting to Management , including analysis of retention metrics and improvement suggestions

Requirements

What you’ll need

Previous experience of 2-5 years in account management or sales, ideally having worked with enterprise accounts.
Solid knowledge of sustainability frameworks and regulations.
Customer obsession : You love helping your clients and know how to nurture relationships.
Sales mindset and analytical skills to leverage data in decision making.
Show a clear understanding of Greenly’s offer and values
A native-equivalent level of proficiency in English and fluency in French.
Great interpersonal and cross collaboration skills.
Comfortable working in a fast paced environment focused on scaling globally.
Open to work shifted hours 2-3 days per week.

Benefits

Comp & perks

Beautiful offices in the heart of Paris (9ᵉ arrondissement)
A full package of 65k-70k € per year (fix + variable)
Flexible remote work options
Top-notch tools to help you do your best work
Private medical insurance with Alan (including mental health support), 100% covered
50% Navigo reimbursement for public transport
Sustainable lunch vouchers via Ekip
Partial coverage of your Gymlib subscription
A culture of autonomy, transparency, and collaboration — with a team of highly talented, committed people