Enterprise Account Manager

Greenly | Certified B Corp

Account Manager at Greenly focusing on client relationships and successful solution delivery. Working with enterprise accounts to optimize their sustainability efforts and ensuring client satisfaction.

Posted 7/21/2026full-timeRemote • 🇫🇷 FranceJuniorMid-Level💰 €78,000 - €82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer relationship building, with a strong focus on client satisfaction and retention. Proficient in analyzing data to drive decision-making and improve processes within a fast-paced, global scaling environment.

Highest-signal resume keywords

Account ManagementCustomer Relationship BuildingSustainability FrameworksAnalytical SkillsBilingual Proficiency in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisManagement ReportingProcess ImprovementDashboard DevelopmentWorkflow Automation

Soft Skills

Customer FocusInterpersonal SkillsCross-Functional CollaborationProblem Solving

Industry Keywords

Enterprise AccountsClient SatisfactionCustomer RetentionUpsell OpportunitiesFast-Paced Environment

About the role

Key responsibilities & impact

Communicate with customers to understand their needs and assist them via email and phone.
Build and nurture relationships with existing and prospective customers based on trust and respect.
Ensure timely, successful delivery of our solutions in line with customer needs and objectives.
Act as the liaison between customers and internal teams.
Resolve complaints and prevent recurrence by improving processes.
Maintain high client satisfaction and deliver exceptional day-to-day client service.
Maintain accurate records of inventory and account notes.
Drive customer retention and identify upsell opportunities.
Manage and resolve complex customer situations.
Build and enhance dashboards and workflows to streamline team performance by automating repetitive tasks.
Design and implement efficient management reporting, including analysis of retention metrics and recommendations for improvement.

Requirements

What you’ll need

2–5 years' experience in account management or sales, ideally with enterprise accounts.
Solid knowledge of sustainability frameworks and regulations.
Strong customer focus: you love helping clients and know how to nurture relationships.
Sales-oriented mindset with analytical skills to leverage data in decision-making.
Demonstrate a clear understanding of Greenly's offering and values.
Native-equivalent proficiency in French and fluency in English.
Strong interpersonal and cross-functional collaboration skills.
Comfortable working in a fast-paced environment focused on global scaling.

Benefits

Comp & perks

Beautiful offices in the heart of Paris (9th arrondissement)
Competitive total compensation package of €78k–€82k per year (fixed + variable)
Flexible remote work options
Top-notch tools to help you do your best work
Private health insurance with Alan (including mental health support), 100% covered
50% reimbursement for Navigo public transport pass
Sustainable lunch vouchers via Ekip
Partial reimbursement of your Gymlib subscription
A culture of autonomy, transparency, and collaboration with a team of highly talented, committed people