CRM Delivery Apprenticeship

Greenly | Certified B Corp

Join Greenly as an apprentice in Marketing & Growth, focusing on CRM strategies and AI enhancements. Contribute to our mission of improving carbon management through innovative solutions.

Posted 5/7/2026internshipParis • 🇫🇷 FranceEntry LevelWebsite

Tech Stack

Tools & technologies

JavaScriptPythonSQL

About the role

Key responsibilities & impact

Map and define CRM journeys for our inbound leads and customers, identifying the right moments to deliver relevant, personalized content
Bring fresh ideas and creative concepts to improve our sequences, campaigns, and overall CRM approach
Build and manage email campaigns end-to-end
Create and maintain automated workflows (onboarding flows, nurturing sequences, triggered emails) in collaboration with RevOps and the Product team
Run A/B tests from hypothesis to analysis, and translate learnings into concrete improvements
Monitor campaign KPIs (open rate, CTR, conversion, churn) and produce regular performance reports
Identify opportunities to turn one-shot campaigns into scalable, automated workflows
Help design and implement AI agents that make our CRM smarter, such as Next Best Action (NBA), upsell & cross-sell triggers, and product-level precision messages
Work with the Delivery team to identify specific use cases to deploy via the CRM to increase client autonomy
Industrialize Delivery processes through automations and the strategic use of AI

Requirements

What you’ll need

CRM platform experience: hands-on practice with at least one tool such as HubSpot, Salesforce, Brevo, or Customer.io
Copywriting: ability to write clear, engaging, conversion-oriented copy in both French and English
Email marketing fundamentals: solid understanding of segmentation, personalization, automation, and deliverability basics
Hands-on curiosity with AI tools: prompt engineering, agent building, or workflow automation (n8n, Make, Clay, or similar)
Data literacy: comfortable with KPIs like open rate, CTR, and conversion rate
Confident using Excel, Google Sheets, or similar analytics tools
Language skills: fluency in both English and French
Nice-to-haves:
SQL knowledge: ability to query and manage data
Basic IT/Programming: familiarity with any language (e.g., Python, JavaScript)
No-code automation: experience with tools like Zapier, Make, or n8n
AI proficiency: experience with tools like Claude or Gemini
Basic HTML or experience editing email templates
Familiarity with automation workflows (triggered emails, onboarding sequences, lifecycle flows)
Interest in regulatory environments (CSRD, carbon reporting) or sustainability
Prior exposure to a B2B or SaaS environment

Benefits

Comp & perks

Beautiful offices in the heart of Paris (9th arrondissement)
Flexible remote work options
Top-notch tools to help you do your best work
Private health insurance with Alan (including mental health support), 100% covered
50% Navigo reimbursement for public transport
Sustainable lunch vouchers via Ekip
Partial coverage of your Gymlib subscription
A culture of autonomy, transparency, and collaboration — with a team of highly talented, committed people

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Hard Skills & Tools

CRM platform experiencecopywritingemail marketing fundamentalsAI toolsdata literacySQL knowledgebasic IT programmingno-code automationbasic HTMLautomation workflows

Soft Skills

creativityanalytical skillscommunicationcollaborationcuriosityfluency in Englishfluency in French