Associate Manager, Operations
Greenlight Planet
ERP
Associate Manager, Operations
Greenlight Planet
full-time
Posted on:
Location: 🇲🇬 Madagascar
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Assist the Operations Team to perform processes ensuring consistent service delivery per assigned KPIs, including imports, procurement, inbound/outbound logistics, inventory management, and warehouse operations.
- Support initial operations department setup in Madagascar.
- Handle large-scale data evaluation using VLOOKUP, pivot tables, advanced Excel formulas, and reporting.
- Perform inventory reporting, planning, and forecasting.
- Design and improve operational processes and sustainable solutions.
- Undertake ERP and CRM system transactions for all operations activities.
- Set up a warehouse and oversee management of warehouse and retail points to ensure stock control via inventory management best practices.
- Monitor inventory needs, coordinate with sales, and escalate to relevant teams to meet business timelines.
- Execute procurement processes: ERP transactions, maintain approved vendors database, establish and manage supplier relationships, handle end-to-end procurement, and cash flow forecasting.
- Manage inbound and outbound logistics: onboard 3PLs, clearing agents, security firms, and transport companies; oversee import/export in liaison with clearing agents; manage 3PL relationships; perform logistics system transactions.
- Perform any other duties as assigned by supervisor.
Requirements
- Hold a bachelor’s degree in Supply Chain Management, Operations, Procurement & Logistics, or related field, with 4+ years’ relevant experience.
- Possess strong knowledge of supply chain operations, including import/export, transport routes, warehousing, inventory, retail, and last-mile distribution.
- Are value-motivated, passionate about serving rural off-grid consumers, and able to work alone with minimal supervision.
- Have proven experience with ERP systems and proficient in Microsoft Office/Google Suite.
- Are familiar with regional legislation and compliance requirements.
- Demonstrate excellent communication skills in English, with strong people relations and teamwork abilities.
- Are skilled in business planning, procurement, and problem-solving, with the ability to multitask and manage conflicting priorities.
