Product Operations Associate
Sun King
SQL
Product Operations Associate
Greenlight Planet
full-time
Posted on:
Location: 🇰🇪 Kenya
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Part of the Digitization & Automation team; work closely with in-house tech team and business stakeholders to design, develop and implement tech-enabled solutions.
- Report to the Product Manager and support the Product Manager across the entire product lifecycle from design to development to launch.
- Monitor technical issues/bugs raised by stakeholders related to mobile applications/portals/automations and coordinate with development team to resolve them.
- Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
- Roll out new products/features/automations and resolve stakeholder queries/issues.
- Automate business processes using tools like Zapier/Google Scripts and other automation tools.
- Create flow charts, mock screens, and PRDs for business, user, functional, non-functional, and system requirements following guidance of the Product Manager.
- Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.
Requirements
- 2+ year of experience in the product management domain with strong task prioritization skills.
- Good communication and project management skills.
- Decent hands-on Excel and SQL Experience.
- Detail oriented and has a deep sense of ownership with accountability.
- Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.