Greenlight

QA Automation Engineer

• Implement Agentic AI and LLM-powered workflows using tools like Tines, AWS Agentcore, AWS Bedrock, Claude Code, etc.
• Deploy systems with Infrastructure as Code (IaC) (i.e. Terraform)
• Build and maintain automation workflows across key enterprise platforms (i.e. Atlassian, Okta, Google Workspace, Slack, Zoom, knowledge management systems), cybersecurity systems (i.e. SIEM, GRC platforms, Data Security Platforms, etc.), and cloud environments (AWS, GCP).
• Build AI-driven chatbots or intelligent agents that automate tasks, support conversational workflows, and integrate with enterprise applications.
• Partner with IT, Security, GRC, Procurement, and business teams to automate operational tasks and processes to reduce toil, improve efficiency and enable business.
• Develop integrations using REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python).
• Follow established automation and AI standards for quality, security, and governance; provide improvements where appropriate.
• Troubleshoot, maintain, and optimize existing workflows to improve stability and performance.
• Document designs, workflows, configurations, and operational procedures.
• Participate in code reviews, technical discussions, and team-based learning to uplift engineering quality and consistency.
• Work with various tooling in Security, IT, and Production Engineering

Staff Automation Engineer

Growth Marketing

• Lead end-to-end Go-to-Market (GTM) strategy & execution for new products. You will (1) define target segments & personas; (2) build and execute launch plans, including channel mix, key milestones, and success metrics; (3) partner with product, sales, and marketing to ensure strong product-market fit & readiness
• Guide, inspire, and align a cross-functional team across Product, Marketing, Design, Sales, and external agencies to ensure seamless execution and authenticity across all touchpoints. Build and implement scalable frameworks and processes for efficiently building, testing, and launching new products across the organization.
• Translate product capabilities into compelling customer value propositions. Maintain a deep understanding of consumer behavior, industry trends, and competitive innovations to ensure the product offering, positioning, and messaging remains relevant and differentiated in the market.
• Own channel and CRO strategy, working with growth marketing, product & analytics teams to identify & scale high performing acquisition channels, drive continuous optimization throughout our conversion funnel, and drive revenue efficiently
• Continuously analyze performance against growth targets, monitor market dynamics, and proactively identify new growth levers to adjust strategy and execution as needed.

Growth Marketing Leader – New Products

• Develop and lead the full-funnel Conversion Rate Optimization (CRO) roadmap aligned to both registration and device purchase growth targets
• Design and execute A/B and multivariate testing strategies across marketing pages, signup flows, onboarding, and upsell experiences
• Build a structured experimentation backlog informed by analytics, user behavior insights, and growth hypotheses
• Prioritize tests using impact/effort/confidence frameworks
• Document experiment learnings to inform product, marketing, and lifecycle strategy
• Own onsite product merchandising strategy across web and Amazon storefronts
• Optimize how financial products and plans are presented, compared, and prioritized
• Test plan positioning, pricing presentation, bundling, and anchoring strategies
• Improve product comparison frameworks to reduce decision friction
• Refine value proposition messaging for different audience segments and traffic sources
• Collaborate with product and pricing teams on offer structure and onsite optimizations
• Design seamless transitions from marketing pages into registration and KYC flows
• Reduce friction between onsite conversion and account creation
• Optimize multi-step signup experiences and form completion rates
• Improve mobile-first conversion experiences
• Ensure compliance and trust signals are integrated without negatively impacting conversion
• Build test and learn UX experiments to optimize entire Greenlight product offering with a customer first centric lens

Growth Marketing Manager, Conversion – Experimentation

Customer Support

• Provide support over the phone and email to address customer questions or problems regarding the use of the Greenlight card or registration
• Actively listen to customers to confirm and clarify information and diffuse potential escalations
• Build strong relationships with Greenlight colleagues and effectively relay product feedback to the product and engineering teams
• Focus on efficiency and speed while ensuring that customer satisfaction remains the top priority
• Effectively utilize software and internal tools to navigate customer accounts and solve issues
• Continuously engage in training and other learning opportunities to expand knowledge of the company, product, and role
• Adhere to all company policies and procedures

Customer Service Specialist

General Counsel

• Serve as primary in-house advisor on financial services regulation, including Reg E, Reg Z, UDAAP, GLBA, and state-level requirements
• Support bank partner relationships on regulatory compliance matters
• Partner with Product and Business Development on regulatory feasibility of new initiatives, ensuring compliance is built in from the start
• Own ongoing Terms of Service updates and cardholder agreement revisions for product launches
• Manage and direct outside regulatory counsel efficiently, serving as the primary in-house point of contact for outside counsel on regulatory matters
• Serve as in-house privacy counsel, owning day-to-day privacy matters including data subject requests, vendor DPAs, and AI addenda
• Manage ongoing COPPA compliance, including the 2025 COPPA amendments, and state privacy law compliance across applicable jurisdictions
• Oversee privacy tools including Transcend (data deletion automation) and TerraTrue (data mapping), in partnership with the security and engineering teams
• Support periodic privacy program reviews and manage outside privacy counsel engagement
• Provide legal support for hardware product launches, including consumer-facing terms, warranties, refund policies, and fee disclosures
• Partner with Product and Compliance on new product assessment and legal review through the product lifecycle
• Advise on packaging, export control, and regulatory considerations unique to physical consumer products
• Support regulatory review of new product initiatives from concept through launch

Regulatory Counsel

Accountant

• Perform day-to-day accounting activities, ensuring accurate journal entries in the accounting system and follow-up on any unusual transactions.
• Prepare journal entries, perform financial analysis and support the month-end close process.
• Prepare and maintain reconciliations for balance sheet accounts assigned.
• Assist with financial statement reviews during month-end close and provide detailed explanations for period over period changes in the financial statements.
• Support and/or own core Accounts Receivable processes including billing, cash application, customer collections support, accounts receivable aging review and account reconciliations.
• Understand the end-to-end O2C process and ensure accurate GAAP-compliant accounting.
• Assist with booking and supporting related revenue entries, deferred revenue, and contract-related analysis.
• Assist in key Accounts Payable processes including review of transactions processed by the accounts payable team for completeness and accuracy from the subledger systems (vendor bills, employee reimbursements, and corporate card review); assist in the timeliness of vendor payments.
• Book and maintain accruals, prepaids, and related month-end entries; ensure expenses are recorded in the correct period.
• Participate in a variety of cross-functional projects with other departments that include data validation, review of reports, development of AI Agents and use of AI tools, communication with vendors, implementation of systems, business systems support, among others.
• Provide support in developing workbooks, data reporting, data automations, journal entries and reconciliations related to new accounting areas resulting from product launches and other changes in the business.
• Support external audit requests for specific areas of responsibility.

Risk

• Perform detailed analysis of high-risk add funds, purchases, and money movement via real-time queues, resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm.
• Support customer inquiries escalated from Customer Service Representatives
• Maintain performance standards to ensure efficiencies and accurate decision-making.
• Determine existing fraud trends by analysing accounts and transaction patterns, and share feedback on observations.
• Recommend best practices based on changing patterns and trends.
• Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.
• Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.

Risk Management Specialist

Account Manager

• Develop and execute a comprehensive retail strategy for Greenlight’s portfolio of family management and safety products.
• Identify, prioritize, and secure partnerships with leading national retailers (e.g., mass, club, and e-commerce).
• Define channel segmentation, pricing architecture, assortment strategy, and go-to-market plans.
• Build impactful, long-term retail partnerships alongside senior leadership.
• Lead negotiations and close complex commercial agreements with senior retail executives.
• Structure joint business plans that align Greenlight’s strategic objectives with retail partners’ growth goals.
• Serve as the executive relationship owner for key national accounts.
• Collaborate with Marketing to design and execute integrated retail launches (in-store, digital, omnichannel).
• Drive merchandising strategy, in-store placement, packaging strategy, and point-of-sale materials.
• Lead retail-specific promotional strategy and co-op marketing initiatives.
• Partner with Supply Chain and Operations on forecasting, inventory planning, and fulfillment.
• Establish retail KPIs and reporting frameworks to monitor performance and drive accountability.
• Build scalable processes to support expansion into additional retail channels and geographies.
• Serve as the cross-functional leader for retail initiatives, aligning Product, Marketing, Finance, and Operations.
• Drive organizational clarity around retail readiness and operational excellence.
• Foster a data-driven, execution-focused culture.
• Build and lead a high-performing retail team (sales operations, merchandising, field marketing, etc.) as the retail business grows.

Head of Retail Partnerships

Security Engineer

• Lead security architecture/design review and threat modeling sessions with product and engineering teams using STRIDE, PASTA and attack tree methodologies.
• Translate threats into actionable, risk-rated engineering remediations prioritized by severity.
• Conduct hands-on penetration testing and security assessments across our full product stack producing actionable reports for engineering and leadership.
• Red-Team our AI powered products and development tools to test for prompt injection, data exfiltration, MCP server exploitation, and tool misuse. Probe AI guardrails to ensure they hold.
• Drive PSIRT Operations by triaging incoming vulnerability reports, leading technical investigations, coordinating remediation with engineering, scoring severity (CVSS), managing coordinated disclosure with external researchers and on-call incidents. This includes managing zero day findings, driving remediation, collaborating with engineering to patch or mitigate with compensating controls.
• Shape the posture of our AI assisted development environment defining and enforcing enterprise policies for claude and cursor.
• Partner across the organization, sitting in design review with architects, advising product managers and engineering teams on security and compliance implications of new features, briefing executives on emerging AI threats, mentoring junior security engineers and collaborating with the AI team on securing ML pipelines.
• Champion Security Culture by running developer training on secure coding with AI assistants, evangelizing security by design for products and ensuring every engineer understands that product security is an enabler and not a gate.

Staff Product Security Engineer

• Support in executing a comprehensive product security strategy that aligns with the company's goals and risk appetite.
• You will work hands on across code, infrastructure, and CI/CD to create agents, services and pipelines that detect, prevent and remediate risks leveraging AI where it adds value.
• Design, build and operate security automation for the SDLC (code scanning, dependency risk management, secrets detection, policy-as-code) integrated into CI/CD.
• Perform Manual Design and Implementation Reviews of Greenlight products and services from a security perspective.
• Establish and enforce secure development standards (i.e. API security, Security patterns, IaC, etc.) and best practices across the organization.
• Serve as SME on the practical security of our AI and LLM ecosystem. Lead threat modeling exercises for novel AI systems applying advanced security and privacy best practices.
• Leverage automations and tools to continuously test, fuzz and validate products and platform components for security issues.
• Perform Penetration testing and retesting to validate fixes.
• Responsible for triaging findings from security researchers and leading incident response for PSIRT.
• OnCall support for incident response and lead product-related security events and vulnerabilities.
• Foster a culture of security awareness and ownership across the Engineering and Product organizations.
• Stay current with the latest security threats, vulnerabilities, and industry best practices to continuously evolve our security controls and processes.

Product Security Engineer II

Brand Designer

• Design compelling out-of-home (OOH) advertising campaigns that capture attention and drive brand awareness.
• Deliver customer marketing campaign designs for email and in-app.
• Proven ability to create motion graphics, including animating existing design systems. (Basic motion skills required — such as simple UI animations, micro-interactions, light marketing graphics, or short looping assets. Advanced animation or 3D experience is not required).
• Create original, engaging visuals that strategically deliver on an objective and elevate the brand across multiple touchpoints.
• Optimize website designs that can deliver brand storytelling while driving conversion.
• Partner closely with senior executives, marketing managers, and business development leaders at Greenlight, acting as a strategic and creative consultant to understand how design can support their business needs.
• Work collaboratively with marketing managers, content strategists, copywriters, designers, and cross-functional teams.

Senior Brand Designer – Contractor

Full-stack Engineer

• Platform - As part of the web core team, you will have to support all web development within Greenlight. This includes providing mentorship and support for web teams, defining standards, best practices and determining technologies
• Working in a strong team to quickly deliver on our web products.
• Work with product and design teams to continuously add incremental features while balancing new features and tech debt
• Scaling and maintaining our backend services to evolve with new feature requests and support our growing user base
• Improving the reliability and availability of the platform which supports our families and partners

Senior Software Engineer, Full-Stack

Data Engineer

• Building and maintaining scalable data pipelines using Airflow to orchestrate data workflows that ingest, transform, and deliver data from various sources into Snowflake and Databricks.
• Designing and implementing data models in Snowflake that support analytics, reporting, and ML use cases with a focus on performance, reliability, and scalability.
• Developing infrastructure as code using Terraform to automate and manage cloud resources in AWS, ensuring consistent and reproducible deployments.
• Monitoring data pipeline health and implementing data quality checks to ensure accuracy, completeness, and timeliness of data as business needs evolve.
• Optimizing data processing workflows to improve performance, reduce costs, and handle growing data volumes efficiently.
• Troubleshooting and resolving data pipeline issues, working through ambiguity to get to the root cause and implementing long-term fixes.
• Bridging gaps between data and the business by working with cross-functional teams across the US and India office to understand requirements and translate them into robust technical solutions.
• Creating comprehensive documentation on data pipelines, data models, and infrastructure, keeping documentation up to date and facilitating knowledge transfer across the team.