Customer Support Specialist – Seasonal

Greenix

Customer experience call center specialist at Greenix Pest Control handling inquiries and concerns. Resolving issues through collaboration and maintaining positive relationships with customers.

Posted 4/30/2026full-timeRemote • Florida, Kentucky, Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Answering customer inquiries: You will handle inbound customer calls and respond to customer inquiries related to a company's products or services, providing accurate and timely information to customers.
Resolving customer issues: You will listen attentively to customers, identify their needs, and take ownership of their issues until a resolution is reached.
Collaborating with other departments: You will work closely with other departments, such as scheduling, sales, and billing, to ensure prompt and effective resolution of customer issues.
Utilizing customer feedback: You will reach out to customers based on feedback left and help resolve their concerns.
Meeting performance metrics: You will be responsible for meeting key performance indicators (KPIs), such as average handle time, quality assurance, and customer satisfaction ratings.
Maintaining a positive attitude: You will maintain a positive, empathetic, and professional attitude towards customers at all times, ensuring their needs are met and their experience with the company is positive.

Requirements

What you’ll need

High School Diploma/GED
Excellent Communication skills
Basic computer skills
Positive and friendly attitude
Minimum of 1+ years of experience in customer service.

Benefits

Comp & perks

Great Environment
Paid Training
Paid Holidays
Greenix Swag
Weekly Pay
Health Benefits are available within 90 days for Full-Time employees

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

basic computer skills

Soft Skills

excellent communication skillspositive attitudefriendly attitudeempatheticproblem-solvingownershipcollaboration

Certifications

High School DiplomaGED