Greenhouse Software

Sales Development Team Lead

Greenhouse Software

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Senior

About the role

  • Manage, coach, and mentor a team of SDRs focused on outbound and event-driven pipeline creation.
  • Provide ongoing feedback, call coaching, skill development, and structured 1:1s.
  • Build a positive, accountable, high-performance culture where SDRs feel supported and challenged.
  • Own SDR pipeline targets and ensure consistent attainment of meetings-held and qualified opportunity goals.
  • Monitor funnel trends to continually optimize SDR targeting, outreach patterns, and prospecting prioritization.
  • Review SDR messaging, sequences, and outbound strategy for quality, relevance, and execution.
  • Build repeatable operating cadences for prospecting, reporting, and collaboration.
  • Inspect daily activity and quality metrics (calls, emails, talk tracks, meetings held, pipeline creation).
  • Partner with Marketing and Sales on events, campaigns, and demand-gen motions to ensure high-quality follow-up.
  • Communicate trends from the field: what’s resonating, what’s not, and what prospects are asking for.
  • Identify operational blockers and bring forward solutions that increase efficiency and consistency.
  • Onboard new SDRs quickly by owning training, role-play, and onboarding processes.
  • Foster a collaborative environment that celebrates team wins and improves collective learning.
  • Support SDRs in growing their skills, confidence, and long-term career trajectory through consistent coaching, feedback, and development opportunities.

Requirements

  • 2–4+ years of SDR experience in a high-growth SaaS or Healthtech environment
  • 1–2+ years of mentorship, team lead, or management experience preferred
  • Proven track record of exceeding pipeline or meetings-held targets
  • Strong coaching skills with experience reviewing calls, messaging, and sequences
  • Performance management experience, including identifying gaps, setting expectations, and coaching reps toward improvement
  • Experience working cross-functionally across Sales, Marketing, and RevOps
  • Ability to operate in a fast-paced, high-ambiguity environment and bring structure where needed
  • Data-driven, organized, and detail-oriented
  • Strong communication and interpersonal skills
  • Passion for sales development, outbound strategy, and helping reps grow
  • Willing to work primarily East Coast hours.
Benefits
  • A product that positively impacts people's lives every single day.
  • A team of amazing people with a shared vision and the infinite drive to make it happen
  • wide and generous health benefits
  • significant equity and 401(k) plans matched to 4%
  • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them.
  • Fully remote work environment
  • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SDR experiencepipeline managementcoachingperformance managementdata analysisoutbound strategymentorshiptrainingcall reviewmessaging review
Soft skills
leadershipcommunicationinterpersonal skillsorganizational skillscollaborationproblem-solvingadaptabilitycoachingfeedbackteam building