Enterprise Account Manager
Greenhouse Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇪 Ireland
Visit company websiteJob Level
SeniorLead
About the role
- Effectively manage a book of enterprise business totalling up to $5M in ARR
- Build strategic account plans that map out expansion and other upsell opportunities
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
- Partner with Customer Success Managers for shared management of your customer relationships
- Position yourself as a strategic partner to key stakeholders and champions within named accounts
- Continued assessment of Greenhouse’s alignment with customer’s business objectives and goals
- Actively focus on expansion and growth through identifying, cultivating, and selling additional products within the Greenhouse Suite
- Diagnose and mitigate churn risk clearly and own resolution strategies, advising sales leadership of ideal resolutions wherever appropriate
- Be an active participant in building and improving internal operational processes
- Additional projects and responsibilities as business needs require
Requirements
- 10+ years’ experience in sales, with a particular focus on account management or customer retention
- 3+ years working with Enterprise customers in the tech/software space
- Exceptional verbal, written, and presentation skills
- Excellent time and process management skills
- Great organisational skills, with the ability to juggle multiple competing priorities at any given time
- Proven success identifying and developing executive relationships
- The ability to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points
- Experience handling complex commercial processes and negotiations
- Quota carrying experience (e.g.,retention and growth targets ) with a strong record of meeting or exceeding revenue targets
- A collaborative mindset with a strong ability to work cross-functionally on a shared objective
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter
Benefits
- medical, dental, life and disability insurance
- mental health resources
- financial wellness benefits
- fully paid parental leave program
- 25 days' vacation
- employer matching pension program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementcustomer retentionsalesquota carryingcommercial processesnegotiationsbusiness reviewsstrategic planningpipeline managementupselling
Soft skills
verbal communicationwritten communicationpresentation skillstime managementprocess managementorganizational skillsrelationship buildingcollaborationstrategic thinkingproblem solving