Senior Director, Revenue Strategy, Planning and Analytics
Invoca
Amazon RedshiftSFDCTableau
Director of Revenue Operations
Greenhouse Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $170,000 - $200,000 per year
Job Level
Lead
About the role
- Drive unified planning, process design, and execution across Sales, Marketing, and Customer Success.
- Operationalize GTM playbooks across the customer lifecycle—from inbound lead to closed-won to renewal and expansion.
- Serve as the connective tissue between teams—ensuring cross-functional alignment, clear ownership, and data-backed decisions.
- Build and maintain dashboards and reporting to track pipeline, funnel performance, retention, CAC, NRR, and GTM KPIs.
- Own forecasting frameworks in collaboration with Sales and CS leadership using tools like Gong Forecast, ChurnZero, and HubSpot.
- Translate data into insights that drive better decisions, greater accountability, and higher productivity across teams.
- Own and optimize our RevOps technology ecosystem, including: ChurnZero, Gong (Forecast & Engage), Quotapath, HubSpot, Propensity, Zendesk, Rocketlane, Qualified, ZoomInfo, LinkedIn Sales Navigator.
- Lead integration efforts, tech audits, and tooling roadmaps to ensure systems work together to enable GTM outcomes.
- Identify and drive automation opportunities to reduce manual work and improve execution velocity.
- Manage and develop Revenue Operations Managers and Analysts, fostering a high-performance, service-oriented culture.
- Partner with Finance, Product, and Data teams to align GTM strategy with forecasting, planning, and lifecycle metrics.
- Collaborate closely with Enablement and Training to support GTM onboarding, ramp, and ongoing skill development.
Requirements
- 7+ years in Revenue Operations, GTM Operations, or Business Operations in a high-growth SaaS company.
- 2+ years in people management, with a track record of growing and developing operational teams.
- Deep experience across the GTM funnel (Sales, Marketing, Customer Success) with strong analytical and strategic acumen.
- Proficiency in GTM tools and systems (Gong, HubSpot, Salesforce or similar CRM, ChurnZero, CPQ, analytics platforms).
- Proven success in building scalable processes, aligning cross-functional teams, and driving measurable impact.
- Exceptional communication, collaboration, and change management skills.
Benefits
- wide and generous health benefits
- significant equity and 401(k) plans matched to 4%
- Flexible PTO + Additional mental health days off you can take any given moment simply because you need them.
- Fully remote work environment
- Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Revenue OperationsGTM OperationsBusiness Operationsanalytical acumenstrategic acumenprocess designforecasting frameworksautomationpipeline managementdata analysis
Soft skills
communicationcollaborationchange managementpeople managementleadershipteam developmentcross-functional alignmentaccountabilityproductivity improvementservice-oriented culture
