About the role
- Aggressively expand revenue above market growth rates while managing price, volume, and mix to achieve favorable profitability
- Create, communicate, and mobilize company-wide support for a forward-looking strategic plan for the account
- Actively monitor customer satisfaction and loyalty measures while deploying improvement measures
- Execute quarterly account plan review and collaboration with extended sales team
- Track growth opportunities on a worldwide basis
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Cultivate and expand relationships higher and wider into adjacent customer divisions
- Exhibit intense customer advocacy within GT and ensure all BU and functional discussions are centered on the VOC
- Cultivate deep understanding of customer strategy and GT's value proposition to the account
- Aggressively pursue share expansion through new & existing applications and new customer Divisions
- Seek opportunities for high-level customer engagement
- Negotiate/provide guidance on master agreements including contract pricing, terms, and other elements to create long-term alignment and growth
Requirements
- Bachelor's degree strongly preferred, or equivalent experience
- Minimum of 10 years Account Manager/Outside Sales experience
- Experience in industry/relevant product lines strongly preferred
- Ability to successfully influence without formal authority required
- Technical Knowledge - must have the capability to understand the technical applications of our products and represent products positively
- Cross Functional Collaboration - Able to work effectively in a matrix organization
- Excellent listening, negotiation and presentation skills
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proficiency in Microsoft Office applications, SFDC, and other technology relevant to the task at hand
- Ability to travel 50-70% of time (domestic and international), including valid driver’s license
- health insurance
- flexible spending accounts
- health savings account
- 401k savings plan
- life and disability insurance
- tuition assistance and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsales strategycustomer satisfaction measurementcontract negotiationtechnical knowledge of productsinfluence without authoritycross functional collaborationpresentation skillsnegotiation skillscustomer engagement
Soft skills
communicationlisteningcustomer advocacyrelationship buildingstrategic planningproblem solvinginfluencingteam collaborationadaptabilitycustomer loyalty improvement
Certifications
Bachelor's degreevalid driver's license