Greencells Group

Engineer

• Ensure that photovoltaic power plants consistently meet the agreed service and operational performance targets in line with defined SLAs
• Review service reports and related documentation in a timely manner and share them with relevant stakeholders
• Ensure adherence to maintenance schedules in coordination with the Team Leader Field Services and subcontractors
• Monitor critical accounts and ensure prompt and effective resolution of technical issues
• Coordinate daily operational activities and oversee the resolution of outstanding site-related issues
• Work closely with subcontractors and internal teams to resolve escalated customer issues
• Perform electrical testing (e.g. insulation resistance, continuity, IR testing) and complete associated certification documentation
• Carry out replacement of inverters, isolators, panels, and other faulty components as required
• Maintain accurate records using field service applications or CRM systems, including reports, photos, and test results
• Liaise with O&M coordinators to report issues, request spare parts, and schedule follow-up activities
• Deliver a high level of customer service while working across residential, commercial, and industrial sites
• Support upgrades, retrofits, and implementation of monitoring and smart systems
• Assist with root cause analysis to identify and resolve plant performance issues

Field Services Engineer