Greencells Group

Manager

• Assist with contractual and statutory compliance for a portfolio of O&M contracts
• Help maximise production from client assets while ensuring financial and safety performance targets are met
• Contact occasional site visits and engage with customers as part of cross-functional teams to improve service delivery
• Ensure photovoltaic power plants meet SLA and operational level agreements
• Review and liaise on SLAs with legal to recommend favourable terms
• Review service activity reports and prepare reports according to SLA requirements
• Perform/review availability and PR calculations and undertake monitoring activities including weekend on-call rota
• Monitor critical accounts and resolve problems; manage daily activities and resolve outstanding site issues
• Work closely with field services to ensure contractual compliance including health and safety
• Escalate product defects to manufacturers and assist with budgets, payment orders and invoicing
• Aid in customer problem resolution on product issues and invoice disputes; provide sales assistance and prepare quotations for additional services
• Regular reporting and updating of internal KPIs
• Other duties commensurate with the role

Junior O&M Asset Manager