Principal, Business Operations

Greenbox Capital

Principal, Business Operations at Greenbox Capital defining company operations and scaling decisions. Transforming ambiguous business problems into measurable operating outcomes across various functions.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business operations and process transformation, with a focus on improving workflows and measurable outcomes across various functions. Proven ability to lead cross-functional initiatives and align stakeholders to drive operational efficiency and business impact.

Highest-signal resume keywords

Business Process TransformationOperational StrategyCross-Functional LeadershipWorkflow ImprovementStakeholder Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business OperationsProcess ImprovementSystems DesignImplementation RequirementsData AnalysisOperational ModelingBusiness Rules CreationPerformance MeasurementChange ManagementRevenue Optimization

Soft Skills

Influencing DecisionsCollaborationCommunicationProblem SolvingLeadership

Certifications & Qualifications

Bachelor's DegreeMBA (Preferred)

Industry Keywords

UnderwritingFundingServicingSalesRisk ManagementProduct OperationsManagement ConsultingCustomer ExperienceOperational EfficiencyStartup Environment

About the role

Key responsibilities & impact

As Principal, Business Operations at Greenbox Capital, you will help define how the company operates, scales, and makes decisions.
You will transform ambiguous business problems into clear workflows, operating models, business rules, implementation requirements, and measurable operating outcomes across underwriting, renewals, funding, servicing, sales, risk, product, data, and technology.
You will identify operational friction, design future-state processes, align cross-functional stakeholders, support rollout and adoption, and measure whether the change delivered meaningful business impact.
Lead workflow redesign from initial diagnosis through pilot, rollout, adoption, and measurement.
Build alignment across executives, frontline teams, and Product, Technology, Data, Engineering, and Operations.
Create business rules, controls, handoffs, and implementation requirements that teams and systems can execute consistently.

Requirements

What you’ll need

Five or more years of experience in business operations, operational strategy, business-process transformation, systems design, process improvement, product operations, management consulting, or a related field.
Direct ownership of business-process transformation from diagnosis through implementation, adoption, and measurable outcomes.
Experience improving workflows in areas such as revenue, sales, renewals, customer or broker funnels, underwriting, funding, servicing, risk, or internal operations.
Evidence of improving outcomes such as conversion, cycle time, capacity, productivity, adoption, customer or broker experience, risk controls, or operating efficiency.
Experience leading cross-functional initiatives in a startup, scale-up, or transformation environment.
Experience working with executive stakeholders and influencing decisions across teams.
Experience translating business needs into operational, product, data, or technology requirements.
A bachelor’s degree is required. An MBA is preferred but not required.

Benefits

Comp & perks

Equal opportunity employer