Technical Customer Success

• Technical responsibility for selected strategic clients (Enterprise/Government Agencies)
• Advising and supporting customers in building, operating, and further developing their vulnerability management
• Conducting technical deep dives, workshops, and health checks to continually improve the use of Greenbone solutions
• Close coordination with the Product Department to develop our vulnerability management solutions based on customer feedback
• Analysing complex infrastructures, supporting architectural decisions, and developing scaling strategies
• Supporting the sales process with technical expertise and well-founded feasibility analyses
• Building a strong trust-based relationship as a technical sparring partner for CISOs, SOC leads, and IT security officers

Technical Customer Success Manager – Strategic Accounts

Customer Success Engineer