Client Survey and Compliance Specialist

Greenberg Traurig, LLP

Client Survey and Compliance Specialist at Greenberg Traurig. Supporting strategy and execution of client survey responses in a collaborative environment.

Posted 7/30/2026full-timeAtlanta • Arizona, Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client survey processes and compliance-related inquiries while leveraging advanced proficiency in Microsoft Office and generative AI tools to enhance efficiency and accuracy. Builds strong relationships across departments to support client management and business development initiatives.

Highest-signal resume keywords

Client Survey ManagementGenerative AI Tools ProficiencyMicrosoft Office Suite ExpertiseBusiness Development ExperienceCompliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Survey ManagementBusiness DevelopmentCompliance Response CoordinationData AnalysisPrompt Crafting for AI Tools

Soft Skills

CollaborationRelationship BuildingJudgmentAdaptability

Tools & Technologies

Microsoft Office SuiteGenerative AI ToolsMicrosoft CopilotChatGPT

Industry Keywords

Professional ServicesLaw FirmClient ManagementVendor OnboardingThird-Party Risk Assessment

About the role

Key responsibilities & impact

Support strategy and execution of firmwide client survey responses, team processes and other initiatives
Collaborate with and be an integral part of the firm’s client management team
Manage the end-to-end process of responding to client surveys and questionnaires, including participating in strategy sessions, and coordinating timely, accurate responses to due diligence questionnaires, third-party risk assessments, vendor surveys, vendor onboarding requests, and other compliance related inquiries
Serve as a central point of coordination across internal stakeholders to collect, review, and validate information needed to complete client-driven requests
Analyze client requests to identify trends, recurring questions, and opportunities to improve response efficiency and consistency
Build strong and cooperative relationships with other departments that contribute to client surveys, such as accounting, the Office of General Counsel, IT, Human Resources, and others
Ensure responses comply with the client survey requirements and Greenberg Traurig standards
Monitor evolving client requirements and industry trends related to outside counsel guidelines and supplier compliance
Assist with special projects and firmwide initiatives related to client relationships, client operations, and business development

Requirements

What you’ll need

Bachelor's degree required
Minimum of five years of marketing and business development experience at a law firm or other professional services firm, with proven experience responding to client surveys and proposals
Advanced proficiency in Microsoft Office suite, including Word, PowerPoint, Excel, and Outlook
Applies practical, hands-on experience with generative AI tools (e.g., Microsoft Copilot, ChatGPT, or similar platforms) to support a range of professional and managerial tasks, including drafting, summarizing, brainstorming, and organizing content; consistently applies sound judgment when reviewing AI-generated work product and maintains full accountabilities for all final outputs
Ability to craft well-structured prompts that clearly define objectives, supply relevant context, and guide AI tools toward producing useful, accurate, and appropriate results; consistently refines and iterates on prompts to enhance output quality, increase productivity, and drive greater efficiency
Models responsible AI use for team members, reinforcing expectations related to confidentiality, data privacy, and appropriate human oversight
Demonstrates working knowledge of governance considerations, including ethical use and risk awareness, and adapts to emerging AI and related technologies

Benefits

Comp & perks

Competitive compensation
Excellent benefits package
Opportunity to work within an innovative and collaborative environment