Client Manager
Greenberg Traurig, LLP
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Florida • Pennsylvania • United States
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About the role
- Collaborates cross-functionally to implement best-practices in strategic account management
- Coordinates delivery of value-add services across operational teams
- Helps teams expand firm-wide client relationships
- Works with relationship attorneys to develop and manage client operational procedures
- Enables an exceptional client experience
- Manages client-facing reporting on client programs, including community engagement, continuing legal education, and ESG Champions
- Coordinates with billing team to assure billing arrangements are set up properly and follow client’s Outside Counsel Guidelines
- Leads onboarding of new attorneys to the client team
Requirements
- Bachelor’s degree from an accredited university required; Master’s degree (MBA, MA, MS, JD or other relevant graduate degree) preferred
- Minimum of eight years relevant experience in marketing and business development at a law firm or other professional services firm, with proven experience supporting client relationships
- Proficient in budgeting, reporting and application of financial metrics
- Strong organizational and project management skills
- Exceptional communication skills, both oral and written
- Ability to adapt to a changing environment
- Deep understanding of the legal services industry.
Benefits
- Competitive compensation
- Excellent benefits package
- Opportunity to work within an innovative and collaborative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budgetingreportingfinancial metrics
Soft skills
organizational skillsproject management skillscommunication skillsadaptability
Certifications
Bachelor’s degreeMaster’s degreeMBAMAMSJD