Oversee visual site merchandising and content strategy for the Rise online store (risecannabis.com)
Develop site merchandising strategies across Desktop and Mobile and execute tactical website merchandising plans to meet revenue and profitability goals
Responsible for site functionality including navigation, hierarchy, search and browse, and new product onboarding online
Identify key trend forecasts and define the story-telling roadmap using taxonomy and search to enhance the customer journey
Utilize reporting data and analytics to identify opportunities, create actionable merchandising plans, and lead weekly analytics reviews
Recommend site enhancements for Homepage, PLPs, PDPs and prioritize technical support with manager
Create roadmaps for site functionality improvements in partnership with design and IT teams
Identify A/B testing opportunities, vet test viability with manager, establish hypotheses & KPIs, and oversee test setup and execution
Test and optimize landing page strategies by channel/market and ensure cohesive shopping experience across touchpoints
Manage creative development for seasonal refreshes across site placements, providing business input and feedback
Partner with Product Merchandising/Buying to translate product goals onsite (placement, sort order, etc.)
Monitor site health and performance via metrics and dashboards and provide strategic insights to stakeholders
Partner with CRM on email, social, and paid marketing calendars and glean insights from past campaign performance
Support other efforts/initiatives as needed
Report to Sr Director, Digital Customer Experience and reside on the eCommerce team as part of the Revenue Organization
If applicable, manage direct report providing feedback, training and support
Requirements
6+ years of experience in site merchandising or ecommerce for a retail or consumer products brand
A super strategic thinker who understands consumer behavior, values the customer experience, and uses data and insights to support complex problem solving
Analytical and process-oriented, comfortable making data-driven decisions
Operationally minded and able to identify areas of opportunity and improvement
Comfortable leading cross-functional teams and project-managing new initiatives
Understanding of and experience with A/B testing fundamentals and implementation
Experience with leading ecommerce platforms and tools (e.g., Salesforce Commerce, Websphere Commerce, Magento, Drupal, Frontastic, etc.)
Advanced knowledge of Google Analytics and/or comparable analytics platforms
Ability/interest in analyzing metrics/KPIs and transforming into online stories
Must possess superior verbal and written communication skills, and be a strong team player
Must be energetic, highly motivated, a self-starter with the ability to multi-task
Knowledge of and/or experience with the Cannabis industry is a plus
Bachelor’s degree in business or related field preferred
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver’s license
Must be a minimum of 21 years of age
Benefits
The pay range is competitive and based on experience, qualifications, and/or location of the role.
Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
site merchandisingecommerceA/B testingdata analysisGoogle Analyticsreporting datamerchandising planscustomer journeysite functionalitytaxonomies