Senior Account Manager

Green Street

Account Manager managing key client relationships and increasing annual revenue for Green Street. Responsibilities include account renewals, upselling, training, and maintaining client database.

Posted 6/12/2026full-timeNewport Beach • California, New York • 🇺🇸 United StatesSenior💰 $85,000 - $92,000 per yearWebsite

About the role

Key responsibilities & impact

Renewing existing accounts with increased service levels and pricing
Creating and implementing a key account strategy for each client
Identifying upsell and cross sell opportunities to drive incremental revenue for New Business
Demonstrating expertise in communicating and selling all aspects of the Green Street platform
Obtaining and effectively communicating responses to client questions and data requests, and facilitating interaction between clients and research staff
Providing feedback from clients to assess possible enhancements to existing products and the need for new products
Training clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform
Transitioning new clients from point of sale to the Green Street platform
Maintaining accurate customer database of industry contacts and interactions for reporting
Consistently providing detailed updates on activities to Account Management team
Contributing to team effort and work on special projects

Requirements

What you’ll need

A Bachelor’s degree with high distinction in finance, accounting, real estate, economics, or a related field
3+ years of experience in a sales or customer service environment
Superior relationship management skills and a desire to help people
Sales-driven personality, a competitive nature
Experience negotiating with clients, or a desire to learn
Excellent communication skills, both verbal and written
Competent computer skills to perform essential functions listed above (Word, Excel, PowerPoint, and Access)
Well-developed presentation skills
Fundamental understanding of financial industry (investment banks, lenders, private equity firms, hedge funds, stocks, bonds, etc.)

Benefits

Comp & perks

Performance bonuses
Benefits listed here

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account strategyupsellingcross-sellingclient trainingcustomer database managementreportingnegotiation

Soft Skills

relationship managementsales-drivencompetitive naturecommunicationpresentation skillsteam collaboration

Certifications

Bachelor’s degree in financeBachelor’s degree in accountingBachelor’s degree in real estateBachelor’s degree in economics