Utilize a home office to support the Whole Foods Market (WFM) account while based in the greater Austin, TX area
Pull, analyze, and share routine reporting from the WFM Supplier Portal, including average pricing, voids, and ad hoc requests
Maintain, update, and distribute trackers in accordance with established workflows; coordinate with content owners to ensure accuracy and timely reporting
Serve as a liaison between the WFM team and internal Business Intelligence team, coordinating requests and ensuring smooth flow of information
Maintain key aspects of internal WFM digital systems (e.g. SharePoint) and audit select external systems like the WFM .coms for accuracy and updates
Regularly update core files such as brand lists, APLs, store lists, and WFM reference documents
Audit and organize master files and trackers on a recurring basis to uphold accuracy and efficiency
Plan and coordinate weekly team meetings and quarterly in-person working sessions
Assist with onboarding and training of new team members and provide occasional coverage for teammates during PTO
Collaborate across departments to ensure alignment on WFM priorities and deliverables and support special projects (Monthly Focus, Expo planning, Supplier Showcase, reporting initiatives)
Contribute to departmental projects, adapt to shifting needs, and take ownership of new tasks as directed by leadership
Requirements
3-5+ years of relevant experience in operations, administration, and/or data/reporting roles
Prior experience in CPG, grocery, or food/beverage industries strongly preferred
Experience supporting national or HQ-level accounts is a plus, preferably WFM
College degree preferred, or equivalent combination of experience and skills
Ability to lift 25+ lbs for occasional sample handling and event support
Ability to attend quarterly team meetups, meet required volunteering hours, and visit WFM Austin HQ as needed
Highly motivated, proactive, and adaptable with a solutions-oriented mindset
Strong problem-solving and analytical skills with exceptional attention to detail
Excellent time management and organizational skills with the ability to manage multiple priorities
Proficiency in Microsoft Office and confident learning new systems
Strong communication skills with the ability to build and maintain relationships across teams and external partners
Ability to thrive in a remote environment through active participation in virtual meetings and collaboration platforms (Teams, email, etc.)
Passion for the natural and organic products industry, with an appreciation for the broader community and environmental impact
Benefits
Amazing company culture!
15%-25%+ higher salary package over competitive agencies
401k Match Plan - 100% Employer Match up to 4% of Salary