COO – Managing Director, Operations & Scaling

GREEN SHIRTS

COO scaling GREEN SHIRTS’ sustainable textile and merchandising business in Munich. Driving operations, automation, finance, projects, and growth toward executive leadership and co-founder responsibility.

Posted 8/13/2026full-timeMunich • 🇩🇪 GermanyLead💰 €50,000 - €70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational process development, budget management, and cross-functional collaboration, with a strong focus on automation and continuous improvement. Proficient in managing complex projects and deriving actionable insights from KPIs and financial data.

Highest-signal resume keywords

Budget ManagementProcess DevelopmentCross-Functional CollaborationAutomation ImplementationKPI Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ResponsibilityOrder FulfillmentSupply Chain ManagementProject ManagementData AnalysisForecastingSpreadsheetsDigital SystemsProcess OptimizationComplex Project Structuring

Soft Skills

Entrepreneurial MindsetHands-On AttitudeProblem-SolvingPrioritizationAutonomous Responsibility

Tools & Technologies

CRMERPE-Commerce PlatformsAccounting SoftwareAI ToolsN8nMake

Industry Keywords

B2B ProjectsStartup ExperienceSMERetailManufacturingProject-Based CompanySustainabilityGrowth StrategyLean GovernanceKnowledge Management

About the role

Key responsibilities & impact

Lead and further develop the company’s operational processes
Clarify priorities, responsibilities, capacities and handovers
Structure larger B2B projects, custom-made orders and international rollouts
Monitor timings, quality, costing, margins and payment terms
Establish reusable project standards and evaluate completed projects
Further develop collaboration with production, supply and technology partners
Coordinate legal and organizational frameworks for complex projects
Optimize processes across CRM, ERP/inventory management, e‑commerce, accounting and project management
Define data structures, statuses and responsibilities
Pragmatically document core processes
Identify and implement automations with IT, freelancers, AI, n8n, Make or comparable tools
Introduce new systems and ensure their consistent use across the team
Manage budgets, forecasts, liquidity, margins and operational KPIs
Develop dashboards and reports on revenue, contribution margin, costs, receivables and project status
Assess the profitability of larger projects, investments and new services
Derive actions from variances and KPIs
Contribute to resource planning and growth decisions
Implement the growth and scaling strategy together with shareholders and the team
Build lean governance structures with KPIs and review routines
Enhance onboarding, knowledge management and cross-functional collaboration
Support employees in taking on autonomous responsibility
Contribute to the further development of the Munich-area location
After structured onboarding, assume an official managing director role early on

Requirements

What you’ll need

Several years of experience with budget, P&L and decision-making responsibility, ideally in a startup, SME, retail, manufacturing, e‑commerce or project-based company
Experience in operations, complex customer projects, process development, order fulfillment or supply chain
Entrepreneurial mindset and a strong hands-on attitude
Independently create solutions, analyses, templates and processes
Prioritize diverse topics and drive them to structured completion
Experience in cross-functional collaboration and coordinating employees
Confident handling of budgets, KPIs, forecasts, spreadsheets and digital systems
Interest in automation, AI and continuous process improvement
Quickly structure complex situations and prepare decisions even with incomplete information
Very good German and good English skills
Passion for sustainability and long-term company building
Generalist entrepreneurial mentality, willingness to learn and to take responsibility beyond traditional departmental boundaries
Willingness to invest would be an advantage

Benefits

Comp & perks

A key role in further developing and scaling GREEN SHIRTS
Direct collaboration with shareholders and executive management
Significant scope for initiative and short decision-making paths
Early assumption of official managing director responsibilities
Clear equity participation / co-founder perspective
Flexible work models with regular on-site collaboration
Modern digital tools and an international team
Bonus
Significant salary progression with successful collaboration, measurable results and growing company performance