Senior Client Success Manager / Engagement Manager
Green Irony
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $95,000 - $115,000 per year
Job Level
About the role
- Own the client relationship.
- Own the plan, not just the relationship.
- Run tight meetings with clear outcomes.
- Hold the line on scope and commitments.
- Handle the operational details that matter.
- Work fluently with AI tools.
Requirements
- 4+ years in a technical project management or client delivery role in software services or consulting.
- Working knowledge of Salesforce and/or MuleSoft.
- Proven ability to manage multiple concurrent technical engagements.
- Familiarity with Agile or sprint-based delivery.
- Exceptional communication: clear, concise, confident, and warm.
- A genuine bias for action.
Benefits
- Competitive salary + performance bonus
- Medical, dental, and vision coverage
- 401(k) with generous company match
- Flexible PTO and remote-first work environment
- Annual professional development budget (certifications, conferences, AI tools)
- Equipment stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical project managementclient deliveryAgilesprint-based delivery
Soft Skills
communicationrelationship managementmeeting facilitationoperational detail managementbias for action