Green Irony

Architect

• Own the integration platform for our clients — end-to-end.
• Design the target-state API-led architecture (system/process/experience layers), define NFRs, govern standards, and publish reusable templates that teams actually use — not just reference.
• Build the AI playbook. Create prompt and snippet libraries that accelerate design, mapping, and testing. Measure the before/after. Coach your team to adopt.
• Own milestones, scope, and LOE. Keep estimate variance ≤ ±15%. Communicate risks before anyone has to ask. Exec-ready updates go out weekly, without prompting.
• Lead discovery, shape solution architecture, and co-author SOWs with clear assumptions.
• You track your own commitments. You surface risks before they surface you. If you've always been three steps ahead of your own deadlines, you'll feel right at home.

MuleSoft Architect

Customer Success Manager

• Own the client relationship.
• Own the plan, not just the relationship.
• Run tight meetings with clear outcomes.
• Hold the line on scope and commitments.
• Handle the operational details that matter.
• Work fluently with AI tools.

Senior Client Success Manager / Engagement Manager

• Own the client relationship. You're the primary point of contact from kickoff to closeout. Clients trust you, lean on you, and come back because of you. You communicate proactively — they never have to chase you for a status update.
• Keep projects healthy and moving. You'll manage 8–12 concurrent engagements ($30–50K, 3–8 week timelines), coordinating small engineering teams alongside our AI-powered delivery tools. You spot risks early, unblock teams fast, and keep everything tracking against scope, schedule, and budget.
• Run tight meetings with clear outcomes. Kickoffs, discoveries, status calls, closeouts — every meeting you run has a purpose, an agenda, and a result. You protect engineer time and client time equally.
• Hold the line on scope and commitments. You enforce scope discipline so projects stay profitable and clients get exactly what was promised. Out-of-scope requests go through a change request before work begins — no exceptions, but you handle it in a way that strengthens the relationship rather than straining it.
• Handle the operational details that matter. Accurate invoicing, timely collections follow-up, clear project health reporting to leadership. These aren't glamorous, but you don't let them slide.
• Work fluently with AI tools. Our delivery model integrates AI across engineering execution, SOW development, discovery, and internal processes. You won't be learning to tolerate this — you'll be coordinating and leveraging it as a natural part of how you work every day.

Senior Client Success Manager

Project Manager

• Own end-to-end delivery across multiple client projects — scope, schedule, budget, resourcing, and outcomes
• Run delivery with real momentum (agile, waterfall, or hybrid) — keep work moving, remove blockers, don’t hide behind ceremonies
• Partner tightly with Sales + Delivery leadership on SOW review, contract execution, change requests, and renewals
• Keep stakeholders aligned — delivery teams and leadership across Green Irony, partners, and clients — with exec-level updates as needed
• Track delivery health (milestones, risks, financials, satisfaction) and communicate it clearly — no surprises
• Own delivery financial hygiene: clean invoicing inputs, scope control, and margin protection
• Drive client issue resolution with calm, strategic problem-solving and strong follow-through
• Build delivery muscle internally: reusable practices, templates, improved cadence, better predictability

MuleSoft Architect

Senior Client Success Manager / Engagement Manager

Senior Client Success Manager

Senior Project Manager